Job summary
- Main area
- Pharmacy Receptionist
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: Fixed term
- Hours
- Full time
- Part time
- Job share
- Job ref
- 166-DCSC-7130195
- Employer
- Chesterfield Royal Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chesterfield Royal Hospital
- Town
- Chesterfield
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 29/05/2025 08:00
Employer heading

Pharmacy receptionist
NHS AfC: Band 2
Job overview
We are seeking a friendly, organised, and detail-oriented Pharmacy Receptionist to join our team. As the first point of contact for patients and customers, the Pharmacy Receptionist plays a key role in creating a welcoming environment while supporting the smooth operation of the pharmacy. This is a permanent full-time position.
Main duties of the job
Responsibilities include taking in prescriptions, booking prescriptions onto the PTS system, handling phone queries, processing prescriptions, and ensuring accurate patient information is maintained. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to work in a fast-paced healthcare setting.
Working for our organisation
Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision. As members of staff we will always:
- Show COMPASSION – treating everyone with kindness – welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values
- AMBITION – Aspiring to be the best – reaching high standards, providing exceptional care and services; and achieving measurable improvements in people’s health and wellbeing
- RESPECT – Valuing and appreciating everyone – listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits
- ENCOURAGEMENT– Opportunities for all – supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future
Detailed job description and main responsibilities
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Person specification
Qualifications
Essential criteria
- English and Maths GCSE A-C/4-9 or equivalent
Desirable criteria
- customer service qualification
Skills
Essential criteria
- excellent communication skills
- good organisational skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Aqeeb Pervaiz
- Job title
- Dispensary Manager
- Email address
- [email protected]
- Telephone number
- 01246 516353
- Additional information
For an informal chat and to arrange a visit, please call Aqeeb Pervaiz or Helen Gregory 01246 516353
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