Job summary
Employer heading
Business Administration Apprentice
NHS AfC: Band 2
The Trust is currently under-represented in terms of individuals from BME backgrounds and welcomes applicants from these communities. DCHS is also an LGBT inclusive employer. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Be outstanding – join an outstanding team!
Job overview
The Discharge Improvement Team is seeking a motivated Business Administration Apprentice.
This role offers the opportunity to gain hands-on experience within a team supporting patient flow, whilst developing essential administrative skills through the completion of a Level 3 Business Administration qualification at Derby College.
Main duties of the job
- Complete a Level 3 Business Administration Apprenticeship.
- To be enthusiastic in learning how to support a team in an administrative role.
- To undertake a Level 3 Business Administration Apprenticeship at Derby College and associated coursework.
- To work as part of the team to gain confidence, experience and build a portfolio of evidence for apprenticeship accreditation.
- To assist in administrative tasks related to improvement projects, including scheduling meetings, communicating with system partners and maintaining project documentation.
- To assist in the preparation of presentations, reports and project plans.
- Participate in meetings with both internal and external stakeholders to provide updates on project progress and gather feedback.
- To be a reliable and helpful member of the team, undertaking delegated activities.
- To gain work experience and participate in appropriate training sessions and workshops as directed.
- Follow existing policies and procedures, proposing changes to existing policies and procedures within own area.
- Participate with supervision sessions to identify progress and take on board constructive criticism when needed. Meet your assessor on a regular basis to action plan for your portfolio.
- To maintain good time keeping and attendance
Working for our organisation
Our purpose is to provide services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
It is important that people are supported to return to the most appropriate and safest place when leaving hospital. Wherever possible, this would be the place an individual calls home. This is important not only for their wellbeing and ongoing care, but ensuring timely discharge from hospital helps to create a bed for the next person who needs it.
The Discharge Improvement Team supports a range of projects and initiatives across the Derbyshire Integrated Care System to support our patients and people to return home as soon as they are well enough to do so. The role offers a unique perspective of both health and social care and is a great opportunity to learn how to apply administrative skills within a busy project environment.
Detailed job description and main responsibilities
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Person specification
Qualifications
Essential criteria
- GCSEs Grade A-C (9-4)
Skills
Essential criteria
- Ability to travel to meet the requirements of the role
Qualifications
Essential criteria
- Willingness to work towards Level 3 Business Administration Qualification
Knowledge
Essential criteria
- Experience of using Microsoft Office (Word, Excel, Teams) or willingness to learn
Desirable criteria
- Experience of working in a customer service or administrative role
Documents to download
Further details / informal visits contact
- Name
- Jodi-Lee Thomas
- Job title
- Discharge Improvement Lead
- Email address
- [email protected]
- Telephone number
- 07502902138
- Additional information
If you would like more information or to have an informal discussion about the role please do not hesitate to get in touch!
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