Job summary
- Main area
- Team Administrator
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Monday-Friday; 9am-5pm, days to be agreed)
- Job ref
- 383-ACC-6211-25
- Employer
- Derbyshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Bayheath House
- Town
- Chesterfield
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 09/11/2025 23:59
Employer heading
Team Administrator (Adult CMHT)
NHS AfC: Band 3
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
We have a fantastic opportunity for a part time team Administrator within the busy and exciting Early Intervention team in Chesterfield.
We are looking for a Team Administrator to support our wider team of clinicians and ensure the general, smooth running of our team admin function.
Main duties of the job
The role of Team Administrator is a challenging and varied post, supporting the day to day running of the Early intervention mental Health Team.
Responsibilities include answering 'phone calls, which could be from patients, staff members, care homes, social care or community organisations, amongst others.
'Phone calls must be triaged and passed on to the appropriate person, whilst also supporting the caller, who may be distressed or frustrated.
Use of the Patient Record is key to the role, where referrals are inputted, paperwork is uploaded, or patients are discharged from caseload. You will also be responsible for inputting patient information, writing letters and supporting with waiting list management.
The Team Administrator also supports within many clinical and operational meetings, such as multi-disciplinary meetings, business meetings and/or profession-specific meetings.
As the Team Administrator, there are also responsibilities for the prioritisation and delegation of tasks, as well as supervision of other administration colleagues.
The job also requires data collection and production, compiling reports where necessary for management information, supporting both the team and the Trust, in ensuring we are meeting our population needs.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person specification
Qualifications
Essential criteria
- Word Processing/Typing qualifications or demonstrable skills and experience
Desirable criteria
- IT qualification/demonstrable experience
- Worked in NHS administration previously
Skills
Essential criteria
- Good standard of spelling and grammatical accuracy
- Excellent written and verbal communication skills
- Excellent organisational skills
- Ability to work as part of a team
- Ability to prioritise and work to the required standards within defined time limits
- Ability to work on own initiative with minimum supervision
- Note/minute taking abilities and experience
Desirable criteria
- Ability to audio type
Knowledge/Experience
Essential criteria
- Experience using Microsoft computer packages
- Previous clerical/administration experience
- Excellent customer care skills
- Experience of dealing with telephone enquiries
- Willingness to undertake a wide range of administrative duties
Desirable criteria
- Use of clinical software/packages
- Ability to prioritise administration duties and delegate to meet team needs
- Experience of facilitating supervision with colleagues
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ryan Warwood
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07918 446728
If you have problems applying, contact
- Address
-
Recruitment Team
- Telephone
- 01332 564856 option 1, option 1 (please note, my normal working days are Mon-Thu)
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