Job overview

Are you passionate about ICT Service Delivery and ready to make a real difference in healthcare?  DSFS Ltd is looking for a motivated and detail-oriented Identity & Access Management - Support Supervisor to join our ICT department.

In this role, you will work closely with the ICT End User Services Lead to manage and enhance the Trust’s and DSFS’s Joiners, Movers and Leavers (JML) processes. You will be responsible for ensuring that access to systems is allocated accurately, securely, and efficiently, so that staff have the right access at the right time to carry out their roles effectively. Your work will support the delivery of safe, high-quality care to patients by ensuring our systems are reliable, secure, and well-managed.

As part of the ICT End User Services team, you will have your own areas of responsibility and be at the forefront of delivering a service that is essential to the Trust's operations. This is a hands-on, service-focused role, where attention to detail, clear communication, and a strong understanding of access management are crucial. You will work as part of a supportive team that is fully committed to service excellence, contributing to wider DSFS digital transformation goals.

This is a fantastic opportunity to develop your skills in a supportive environment while contributing to the future of digital healthcare. If you’re excited by the challenge and want to be part of something that truly matters, we’d love to hear from you.

Main duties of the job

We are looking for someone with a proactive approach and a strong sense of accountability.  A good understanding of access control principles and the importance of accuracy, particularly within clinical systems, is essential.  Previous experience in managing user access would be an advantage. Most importantly, you should be eager to learn, ready to take initiative, and committed to playing your part in supporting NHS staff and patients alike.

The Identity & Access Management – Support Supervisor will lead a team responsible for undertaking routine administration tasks related to accessing the Trust IT Applications.  This includes secure password management, ensuring access is granted, modified, or withdrawn in line with service requests, and that access controls are in place to protect patient and staff data.  In addition to overseeing these activities, the Supervisor will also be actively involved in carrying out the day-to-day tasks as needed, working alongside the team to ensure staff are provided with timely and accurate access to ICT systems, enabling them to perform their roles in delivering high-quality patient care.

Working for our organisation

Derbyshire Support and Facilities Services (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered.

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

 VISA's and Immigration system

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time.

When DSFS Ltd are able to offer sponsorship to work in the United Kingdom (UK), applicants will be required to provide full and accurate details of your current immigration status on the application form.  Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.  Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

COVID19 Vaccination

Derbyshire Support and Facilities Services (‘DSFS’) is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Communications 

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly.

References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the DSFS Human Resources team on 01246 513737 / [email protected] and we will be happy to provide assistance.

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