Job summary
- Main area
- Information and Technology
- Grade
- DSFS Grade C
- Contract
- Fixed term: 12 months (Contract to end of July 2026)
- Hours
- Full time - 37.5 hours per week (NA)
- Job ref
- 166-DSFS-7335198
- Employer
- Derbyshire Support Facilities Services
- Employer type
- NHS
- Site
- Chesterfield Royal Hospital / DSFS Holmewood Offices
- Town
- Chesterfield
- Salary
- £25,674 - £28,829 pro rata per anum
- Salary period
- Yearly
- Closing
- 20/08/2025 23:59
Employer heading
ICT Project Support Officer
DSFS Grade C
Job overview
The ICT & Digital Services department are looking to recruit into the position of ICT Project Support Officer.
The ICT Project Support Officer is a vital role within our organisation. The main purpose of the role is to provide comprehensive, high-quality project and administrative support to the ICT Programme Management Office. The role is an ideal gateway for embarking on a journey with endless opportunities and carries a progression path into other positions with higher levels of responsibility.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Interviews W/C 9th September 2025
Main duties of the job
To assist the project team in the implementation of new systems to obtain maximum benefits from investments made by the Trust, conforming to local project methodologies and DSFS standards.
To directly support the project team with general administrative duties by creating and maintaining project documentation ensuring consistency and standardisation is provided
To act as first point of contact for queries for projects with Trust staff, external suppliers, and any other bodies and manage the team’s generic email inbox.
To provide secretarial support as required, supporting the running of project meetings, taking notes and transcribing these into minutes; ensuring action points are noted and the necessary arrangements are made to respond to them in a timely manner.
To manage communications with project stakeholders where the message is constantly changing, and the ability to relay technical information in its simplest terms
To support other members of the team with diary management and business Produce high-quality word-processed documents and reports as required using a range of MS Office products.
To assist with the testing and implementation of new systems including the creation of test scripts and standard operating documentation as directed.
To provide initial support of systems, eg: initial access control, issue resolution, change control and all routine processes to ensure systems have maximum availability and maintain
Working for our organisation
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
https://dsfs-ltd.co.uk/working-for-dsfs
Detailed job description and main responsibilities
For details of this exciting role please take a look at the job description and person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
- Educated to O-level/GCSE standard (preferably at least in English and Math’s or equivalent
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties 4
Desirable criteria
- PRINCE2 Practitioner or equivalent evidence of experience
- Software Testing qualification
- Educated to Diploma level or equivalent experience (preferably in a computing/IT, Project/Business Management or Health related discipline)
Experience
Essential criteria
- Experience of providing high quality project, service, or administrative support
- Ability to draft and update documentation e.g., guides and procedures.
- Experience in a secretarial/administrative position
- Experience in using Microsoft Office applications
Desirable criteria
- Experience of supporting a successful system implementation
- NHS Experience
- Experience of working within a Programme/Project Structure
- Previous management / administration of a Health Information Systems
- Experience of working with organisational change
Knowledge and Skills
Essential criteria
- Good interpersonal / communication skills and the ability to explain technical information to a non- technical audience.
- Analytical approach to problem solving.
- Desire to learn new skills.
- Excellent planning and organisational skills
- High level of computer literacy
Desirable criteria
- Understanding of project management processes and documentation
- Ability to analyse and report on trends and give specialist advice on findings.
- Stakeholder management
- Risk management
- Supplier liaison skills
Personal Attributes
Essential criteria
- Team worker with the ability to work on own initiative.
- Ability to cope under pressure, prioritise own workload and meet challenging deadlines.
- Willingness to be flexible in approach and attitude.
Desirable criteria
- Able to communicate with all levels of staff including senior clinicians/ managers.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Trish McDonagh
- Job title
- ICT Programme Manager
- Email address
- [email protected]
- Telephone number
- 07786 572857
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