Job overview

Main duties of the job

The Service Lead will:

Work alongside clinical and operational leaders to ensure effective co-ordination and management of services, budgets and agreed national/local performance objectives.

• Provide  management and oversight of the Pathway 1 Support Workers and  for the administration staff and functions which support the delivery of the service including the programming team.
• Lead and initiate on service wide project work which supports the development and continuous improvement of care processes and pathways. This includes the embedding of service innovations which increase the accessibility and effectiveness of the service.
• Positive working relationships will be established with colleagues in other organisations and teams with whom their service interacts and with external bodies.
• Ensure the smooth day-to-day operation of the services including overseeing the rostering of shifts and scheduling of clinic activity via SystmOne and e-Rostering systems.
• Work collaboratively with other leaders to develop an open and robust communications system within the service.
• Oversee the development and smooth running of efficient systems to enable activity reporting, risk register management, appraisal and sickness/absence management.
• The post holder will look to support a multi-disciplinary and collaborative approach to care and be responsible for establishing and promoting the Trust’s values.

Working for our organisation

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients and customers in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations.

Derbyshire Community Health Services NHS Foundation Trust (DCHS) is one of the largest providers of specialist community healthcare in England and we currently employ around 4,500 staff.  We deliver a variety of services across Derbyshire, caring for nearly 1.8 million patients each year.

We deliver patient care through 11 community hospitals, 4 minor injury units, 29 health centres and a learning disability centre.  Another key part of our service is out in the community where we care for people in their own homes via therapists, health visitors and district nurses, and promoting public health in the wider community.  As a Trust we care for patients of all ages with a special focus on the needs of elderly people and the very young.

DCHS has been recognised as a top 10 NHS organisation to work for in the UK by the Health Service Journal and NHS Employers in their Best Places to Work 2015 campaign.  The Trust is also the runner-up in the category for the best NHS community trust employer.

TWITTER/FACEBOOK - DCHS has its own Social Media accounts for recruitment. Follow us/like us via @dchsjobs

Our vision “to be the best provider of local healthcare and to be a great place to work”

Our values:

1) To get the basics right
2) To act with compassion and respect
3) To make a difference
4) To value and develop teamwork
5) To value everyone’s contribution because everyone matters

The majority of our locations offer free parking facilities for staff.

We will communicate with you regarding your application via email so please check your email account on a regular basis.  If using hotmail, MSN or yahoo email accounts please check your 'junk/spam' mail regularly.

If you require any support in completing the application form please do not hesitate to contact the Recruitment Team,   01332 564856, option 1, option 1  or   [email protected]  and we will be happy to provide assistance.

Please note - if we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment. 

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you.  Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.