Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Other
- Job ref
- 383-CHI-5712-25
- Employer
- Derbyshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Mill Hill Lane
- Town
- Derby
- Salary
- £24,625 - £25,674 pa, pro rata
- Salary period
- Yearly
- Closing
- 10/07/2025 23:59
Employer heading
Team Administrator, CAMHS Crisis & Home Treatment Team
NHS AfC: Band 3
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
An opportunity has arisen for an experienced administrator to join our CAMHS Service, to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.
We are looking for a highly motivated, friendly, energetic, reliable and flexible person to join our recently formed Crisis & Home Treatment Team.
The post holder will also offer administrative support to our Day Service when required.
The post holder will ensure the delivery of a comprehensive high quality clinical administrative service to the CAMHS Urgent Care Team.
The post holder plays a central role within the provision of services and is required to exercise initiative, to ensure an effective high quality service.
This post will provide Saturday and Sunday cover for the crisis team, weekend working hours to be negotiated and remainder working hours to be negotiated.
Main duties of the job
The post holder will be highly organised and efficient, working without direct supervision, under their own initiative.
You must have experience of multi-tasking in a busy office environment and be able to work across all CAMHS bases, if required, to support the team (CAMHS RISE at RDH, Century House, Long Eaton; Rivermead, Belper and Dale Bank View, Swadlincote).
We are looking for a team player with a pleasant welcoming manner and the ability to prioritise conflicting workload demands.
You will have excellent communication, organisational ability, together with excellent IT skills (Word and Outlook essential), the ability to work with the general public, both in person and on the telephone, in a fast-paced and ever-changing environment.
If this sounds like you, we would like to hear from you!
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of making a positive difference in people's lives.
CQC rated us as 'GOOD overall, commenting on how our colleagues treated patients with compassion and kindness and felt positive and proud about working for the trust.
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Detailed job description and main responsibilities
Please review the attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Qualifications:
Essential: English Language GCSE Grade C or equivalent qualification, RSA or OCR Level II Typing/Word processing or equivalent qualification and ability to deal professionally with members of the general public.
Desirable: CLAIT/ECDL or other ITQ, audio/digital typing and NVQ 3.
Essential Knowledge/experience:
Educated to to GCSE level or equivalent, to include English Language Grade C or above.
RSA II typing/text processing or an equivalent qualification or demonstrable typing experience.
Experience of working in an office, usually equating to two years.
Excellent verbal and written communication skills, including clear diction and enunciation: ability to communicate effectively with clients, families and colleagues.
Excellent organisational skills. Proficient in all aspects of Microsoft Office with ability to collate and present data.
Ability to prioritise own workload, often working without supervision and within strict timescales.
Ability to work as an effective team member.
Understanding of Data Protection & Confidentiality.
Desirable knowledge:
Knowledge and understanding of Children’s Services.
Knowledge of Electronic Patient Records/ Systm One/ PARIS.
Previous supervisory/line management experience.
Person specification
Qualification
Essential criteria
- RSA II
- English GCSE grade C or equivalent
- Good literacy and spelling
Desirable criteria
- Clait / ECDL
- Audio typing
Experience and Skills
Essential criteria
- Recent and relevant experience working in an office
- Organise and prioritise own workload
- Accurate messages minute taking / arranging meetings
- Diary management
- Communication / interpersonal skills
- Knowledge of microsoft office, word, excel powerpoint excel outlook
- Customer service
- Data protection
- Exercise independence, judgement & initiative (3)
- Teamwork
- Discretion dealing with sensitive information
Desirable criteria
- Use of EPR Systm One / PARIS
- NHS experience
- Empathy
- Sense of humour
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Louise Partlow
- Job title
- Team Manager
- Email address
- [email protected]
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