Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Ophthalmology
Grade
NHS AfC: Band 3
Contract
Fixed term: 9 months
Hours
Part time - 32 hours per week (Monday-Friday)
Job ref
320-SURG-0950-C
Employer
University Hospitals of Derby and Burton NHS Foundation Trust
Employer type
NHS
Site
Royal Derby Hospital
Town
Derby
Salary
£22,816 - £24,336 pro rata pa
Salary period
Yearly
Closing
06/05/2024 23:59
Interview date
17/05/2024

Employer heading

University Hospitals of Derby and Burton NHS Foundation Trust logo

Medical Secretary - Ophthalmology

NHS AfC: Band 3

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Job overview

An exciting opportunity has arisen within the Ophthalmology Secretarial Team at the Royal Derby Hospital as a Medical Secretary on a fixed term contract to cover maternity leave.

As a Medical Secretary, you will have an eye for detail, a strong team working ethic and be passionate about providing excellent service for our patients.

The post holder will be required to provide an efficient Medical Secretarial service to the consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required. 

You will need to be an enthusiastic and motivated team player with excellent communication skills. The ability to prioritise your own workload effectively and a willingness to learn are essential. 

Main duties of the job

  • To act as the point of contact for patients and medical staff on behalf of the consultant and their team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
  • Efficient management of the Consultants diary.
  • Typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.
  • An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
  • To escalate any urgent problems to a senior manager.
  • Provide secretarial support/cover for colleagues during absence

Closing Date: 06th May 2024

Interview Date: 17th May 2024

If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions.

Working for our organisation

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, both professional and leadership development
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

  • We see on average 4810 OP appointments a day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

 

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Person specification

Experience

Essential criteria
  • Previous experience in a support/secretarial role
  • Experience with NHS IT systems
  • Experience with applying the 18 week RTT process
  • A good standard of English to O level / GCSE equivalent

Skills

Essential criteria
  • Able to manage and prioritise workload
  • Extensive use of PC and other office equipment
  • Excellent organisational skills

Communication

Essential criteria
  • Ability to communicate effectively – including written, face to face and telephone
  • Can communicate effectively on all levels

Employer certification / accreditation badges

No smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces CovenantNational Preceptorship for Nursing Quality Mark 2024

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Brearley
Job title
Operational Coordinator
Email address
[email protected]
Telephone number
01332 786422
Apply online nowAlert me to similar vacancies