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Job summary

Main area
Multi-Speciality Outpatients
Grade
Band 3
Contract
Permanent
Hours
22.5 hours per week (Part time - 22.50 hours per week & 15 hours per week)
Job ref
320-CDCS-3764
Employer
University Hospitals of Derby and Burton NHS Foundation Trust
Employer type
NHS
Site
Ilkeston Community Hospital
Town
Ilkeston
Salary
£24,937 - £26,598 pro rota pa
Salary period
Yearly
Closing
26/08/2025 23:59
Interview date
09/09/2025

Employer heading

University Hospitals of Derby and Burton NHS Foundation Trust logo

Healthcare Assistant - Outpatients

Band 3

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Armed Forces and Disability Confident guaranteed interview scheme

To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.  This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification.  Reasonable adjustments under the Equality Act 2010 will be considered upon request.

If you require support/adjustments with your application please contact the recruitment team on  01332 788466

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Job overview

An exciting opportunity has arisen for an enthusiastic and motivated Band 3, part time Healthcare Assistant in our multi speciality outpatient department to join our friendly team in Community Outpatients, we are currently looking for 2 part time posts, one of which will be based at Ilkeston Community Hospital, and the other based at St Oswalds hospital in Ashbourne, both posts carry a requirement to work at our other sites, Ripley, Heanor, Long Eaton & Ashbourne, when required to cover our activity.

As these vacancies are part time, 22.5 hours at Ilkeston, and 15 hours at St Oswalds, we will not be able to offer sponsorship.

Please note: if we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.

Main duties of the job

  • Undertake clinical observations such as; blood pressure, heart rate and pulse oximetry
  • Obtain demographic details and social history from patients/visitors to assist in the clinical process
  • Promoting effective communication within the multi-disciplinary team and takes measures to overcome communication difficulties
  • Contributing to the management of patients with challenging behaviours ensuring empathy, overcoming barriers and offering reassurance is provided in line with conflict resolution and de-escalation techniques
  • Assist in maintaining a clean and safe environment in all areas
  • Prepare used linen bags for collection by porters and ensure adequate supply of linen bags/skips ready for use
  • Maintenance of medical devices
  • Safe disposal of clinical waste and sharps as per Trust policy
  • Be familiar with Trust policy and procedure for reporting clinical incidents, reporting of incidents and near misses if they occur
  • Attend to the needs of visitors and patients particularly those who may be distressed or bereaved
  • Careful use of equipment
  • Care for patients' property, including valuables, in accordance with Trust policy
  • Provide support and assistance to new and junior members of staff and student learners
  • Undertake a range of clerical duties in the absence of or, in support of, other colleagues to ensure a smooth-running service


Closing date of applications: 26 August 2025

Interview date: 9 September 2025

As these vacancies are part time - 22.5 hours, 15 hrs we will not be able to offer sponsorship.

Working for our organisation

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, both professional and leadership development
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

  • We see on average 4810 OP appointments a day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below). 

 

Following the recent announcement by the Home Office, from 9 April 2025, we will no longer be able to sponsor entry level Band 3 health and care roles https://admin.trac.jobs/documents?vdoc=9239060as they will no longer meet the salary threshold which has been set at a minimum of £25,000.

Home Office announces new immigration policy changes | NHS Employers

As these vacancies are part time - 22.5 hours and 15 hours, we will not be able to offer sponsorship.

Person specification

Education, Training & Qualifications

Essential criteria
  • NVQ Level 3 in Healthcare or equivalent experience
  • Care Certificate standard training
Desirable criteria
  • Has completed further HCA development and short courses

Experience & Knowledge

Essential criteria
  • Understands the role of the HCA/CSW and is able perform fundamental personal care as well as related clinical observations and clinical procedures required for the post
  • Knowledge of relevant legislation
Desirable criteria
  • Previous caring related experience, ideally in a health or social care setting where daily living activities are supported

Skills & Ability

Essential criteria
  • Able to demonstrate duties to new starters if needed, and share duties
  • Ability to accurately maintain standard documentation and update patient records
Desirable criteria
  • Previous experience of having supervised a junior member of staff

Communications and interpersonal skills

Essential criteria
  • Good communication provided to both patients and healthcare teams
  • Able to clearly, appropriately and accurately communicate factual information whilst maintaining confidentiality
Desirable criteria
  • Previous experience of supporting activities with patients that are aimed at their wellbeing and rehabilitation

Employer certification / accreditation badges

No smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthArmed Forces CovenantNational Preceptorship for Nursing Quality Mark 2024CareLeaver CovenantAge Friendly Employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment. Please ensure that you had read the Job Description and Person Spec and that you meet the criteria before applying.

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Tuckwood
Job title
Outpatient Senior Sister
Email address
[email protected]
Telephone number
01156544256
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