Job overview

Job Overview

An opportunity has arisen to join our growing team at Royal Primary Care, and we are looking for an enthusiastic part-time and full time Receptionist/Administrator to work within in our busy medical practice within the Chesterfield area.

We are looking to employ a receptionist/administrator to join our busy GP practice based in the Chesterfield area.  The role is working with both the reception and business services teams.

  ·         1 x 32 hours per week - Part-Time

Main duties of the job

Ensuring reception is manned at all times

Maintaining and monitoring the Practice appointments system

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional,

All reception administration is processed in a timely manner

Processing and distributing incoming (and outgoing) mail

Taking messages and passing on information.

Filing and retrieving paperwork.

Processing repeat prescriptions in accordance with Practice guidelines.

Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.

Clearing and re-stock consulting rooms as required.

Providing clerical assistance to Practice and Trust staff as required including word/data processing, filing, photocopying, diary management and scanning.

Monitoring of stationery and other supplies.

Dealing with clinical waste (including removal to designated area

Keeping the reception /office area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter.

Note sorting scanning and administrative duties for patients and the Practice, dealing with patient tasks and associated paperwork.

Receiving patient monies according to the cash handling procedure

The successful candidate should have:

GCSE in Maths & English grade C or above.

Basic IT skills. 

Experience of working with the public, preferably in a reception environment.

Understand basic office procedures with some knowledge of SystmOne.

Working for our organisation

Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we’re on a mission to improve our community’s health and reduce inequality.   

Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation.  As well as an NHS pension, you’ll have access to training and development opportunities and a whole raft of well-being initiatives to look after your physical and mental health.   At Royal Primary Care, your happiness is at the heart of our appraisal system, and we place great importance on everyone feeling included.  You’ll have an equal say in how we look after you through access to our annual staff survey. 

(Please note although this is not Agenda for Change - we do offer our employees a good package of benefits)

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

COVID19 Vaccination

Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

 UK Points-based immigration system

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications.  Please note that from 1 January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route.  Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - GOV.UK (www.gov.uk).

It is vital that you provide full and accurate details of your current immigration status on the application form.  Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.  Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

If you are applying for a vacancy in health or adult social care, you may be  eligible to apply for the Health and Care Worker visa instead, which is cheaper to apply for and you do not need to pay the annual immigration health surcharge.

Communications 

Communications throughout the application process will be via e-mail therefore please check your e-mail account and Trac account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on 01246 513177 and we will be happy to provide assistance.

Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.

This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.

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