Job summary
- Main area
- Healthcare Support Worker
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Days, nights, weekends and Bank Holidays)
- Job ref
- 388-7316160-FC&I
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Dawlish Community Hospital
- Town
- Dawlish
- Salary
- £24,071 - £25,674 Per Annum
- Salary period
- Yearly
- Closing
- 20/08/2025 23:59
Employer heading
Healthcare Support Worker
NHS AfC: Band 3
Job overview
Our Healthcare Support Worker will work as part of our nursing team providing personal nursing care and clinical interventions to patients in the inpatient hospital care setting.
They may contribute to the assessment of care needs and the delivery of planned care under delegation and direction of the Registered Nurse. This will include recording and documenting physiological observations and changes to the patient’s clinical condition. To practice in accordance of our Trust standards and policies and to work within the boundaries of their role and individual competence.
Main duties of the job
Main duties of the job
- Provide direct patient centred care in accordance with patient needs and in line with Trust policies. This may include providing personal care, such as washing and dressing patients, as needed, whilst promoting independence; oral care and supporting with toileting and continence needs
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Establish and maintain good interpersonal skills. To provide and receive factual and accurate information and to overcome communication barriers using other methods, such as visual prompts, reassurance, empathy, persuasion
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Undertake training in order to perform high quality clinical interventions effectively and remain competent to practice these interventions, such as clinical observations, blood glucose monitoring, urinalysis, venepuncture, removal or urinary catheter, insertion and removal of peripheral cannulas, perform ECG, calculation of BMI, all following assessment and completion of clinical competency. This is not an exhaustive list and other clinical interventions may be required dependant on the area of practice
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Assess a person’s clinical condition, within the individual’s scope of competence using tools such as, NEWS2 parameters, pain assessment tool, non-verbal signs of deterioration and know how to urgently escalate concerns appropriately
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Work independently or as part of a team to plan your own workload, prioritising the clinical needs of the patients in your care
Working for our organisation
Working for Torbay & South Devon NHS Trust where we deliver a wide range of emergency, specialist and medical services. We deliver integrated health and social care services, across a variety of settings, including inpatient acute hospital, community hospitals and outpatient clinics.
It has never been a more exciting time to join our Trust, as you will help to shape our services as we continue along our journey.
Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduce in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.
Detailed job description and main responsibilities
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Person specification
Qualifications and Training
Essential criteria
- NVQ Level 3 in Health & Social Care or equivalent Qualification/Experience
Desirable criteria
- Care certificate
- English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
Knowledge and experience
Essential criteria
- Previous experience in a care environment or able to demonstrate a caring nature/ life experience
- Understands the need for strict confidentiality
Desirable criteria
- Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health
Specific skills
Essential criteria
- Basic computer/keyboard skills
- Fine motor skills – for venepuncture, phlebotomy and other clinical tasks
- Good interpersonal and communication skills
- Able to prioritise and organise work
- Record keeping competency in handwritten and electronic records
- Able to manage stress in themselves and others
- Willingness to undertake new skills and training
- To be flexible, adaptable, reliable and punctual
- Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
- Able to manage stress in themselves and others
- Able to offer support at times of emotional distress
- Able to work as a team member or independently
- Ability to adapt behaviour to changing and challenging situations
- To be flexible, adaptable, reliable and punctual
Desirable criteria
- Healthcare competencies appropriate to area of work
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Helen Thatcher
- Job title
- Deputy Matron
- Email address
- [email protected]
- Telephone number
- 01626 868500
- Additional information
Dawlish Community Hospital is a 16 bedded unit, caring for the older person. We provide 24 hour holistic care, this includes rehabilitation, End of Life Care, care of patients with Dementia and other age related conditions. We work with a Multi Disciplinary Team which includes an Occupational Therapist, Physiotherapist, General Practitioners and other Health Care Professionals.
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