Communication and working relationships

• To have good interpersonal skills with staff, relatives and patients.
• To contribute positively to the team, ensuring effective communication with other members to work toward agreed objectives.
• Demonstrate a caring, compassionate and friendly attitude. Able to deal with sensitive issues with tact and diplomacy and be approachable.
• This position requires empathy and tact when dealing with families who may be angry or upset
• To be an advocate for the child and family.

Planning and organisation

• To support the preparation of Children who are undergoing procedures e.g., taking of bloods/particularly children who are needle phobic and preparation for surgery.
• To be aware of all policies and procedures of Torbay and South Devon NHS Foundation Trust and to ensure that they are always adhered to.
• To be aware of safeguarding children issues and seeks guidance from the Registered nurses.

·       To seek out clinical/safeguarding supervision at least 2 times a year

• To ensure documentation is of a high standard that provides continuity of care and is completed in accordance with trust for record keeping being overseen by the Registered nurse
• To ensure family centred care is promoted on the ward, SSPAU, outpatients and children and young people are treated with respect and dignity

Physical skills

·       Working in acute fast paced clinical areas.

·       Manual dexterity to use a keyboard

·       Ability to write legibly

·       Required to use computer and telephone

·       Be flexible and adaptable to meet the needs of the child/young person on their level

Patient and client care

• Recognise and respond appropriately to urgent and emergency situations.

·       To check that patients and families have all they need for a comfortable stay.

·       To always ensure patient confidentiality.

• To assist in the provision of care alongside of the Registered nurses to maintain a high standard of nursing care by carrying out instructions from the registered nurses and reporting outcomes
• To follow prescribed standards of care formulated by the Registered Nurse to ensure continuity of care is maintained
• To undertake skill-based practices by following a competency-based framework in order to be assessed as competent
• To follow a framework of assessment so that individual children/young people are adequately assessed and awareness of needs are addressed
• To work in all areas of child Health as the need arises Louisa Cary, Paediatric outpatients and Special care baby unit

Policy and service development

• Participate in ward/unit environmental audits.
• Evaluate own actions, reduce risks to health & safety and promote a health and safety culture in the workplace.
• Ensure compliance with policies procedures and clinical guidelines for self and others.

·       Report any incidents, accidents or complaints to the nurse in charge of the ward, in accordance with Trust policy.

• To be aware of child protection issues and seeks guidance from the Registered nurses

Finance, equipment and other resources

• To monitor the environment to ensure all areas are clean and tidy. Remove clutter, tidy notice boards.

·       To report any faults or damage to the equipment, fabric of the department to Estates.

·       Ensure all equipment/toys is cleaned to Trust standards and contamination

·       No direct responsibility for budget. Must be aware of the cost implications when using materials and resources.

People management and training

• Attend mandatory training and relevant study days to develop own knowledge and skills.

Information technology and administrative duties

·       Be familiar with relevant computerised systems integral to the running of the service.

·       To report any faults or damage to the department to Estates.

·       To be able to, scan and photocopy.

·       Basic IT skills which can be developed.

Research and development

·       To actively participate in audits and surveys

Freedom to act

·       To comply with trust infection and control policies and always conduct him/herself in such a manner as to minimise the risk of healthcare associated infection.

·       To participate incident reporting in accordance with Trust policy.