Job summary
- Main area
- Business Support
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 388-7180766-A&C
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- One Capital Court
- Town
- EXETER
- Salary
- £24,625 - £25,674 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 28/05/2025 08:00
Employer heading
Senior Administrator
NHS AfC: Band 3
Job overview
Child and Family Health Devon
Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team. Although your main base will be at Capital Court, Sowton, Exeter, there will, on occasions, be the need to work from our other sites across Exeter.
The Senior Administrator will be part of a wider Business Support function.
You will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the office, processing of referrals, maintaining caseloads, working alongside clinicians planning clinics as well as general secretarial/administrative support to a range of frontline clinicians & managers.
This is a permanent full time position working 37.50 hours per week.
Main duties of the job
Main duties include:
- providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
- general administrative tasks
- use of electronic systems
- preparation of electronic and paper files
- assisting with reporting and compilation of data
- producing letters and reports
- processing of incoming correspondence
- Support to clinical team members
- Diary management
Working for our organisation
Children and Family Health Devon provide health services for children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.
Careers - Children and Family Health Devon
Detailed job description and main responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification
Full training will be provided in this friendly team.
Person specification
Knowledge
Essential criteria
- Computer Literate
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
- Willing to undertake training relevant to the post
Desirable criteria
- Good knowledge of a wide range of office procedures
Experience
Essential criteria
- Clerical, administrative or reception experience (minimum 1 year).
Desirable criteria
- Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.
Qualifications
Essential criteria
- Good general education e.g. GCSEs or equivalent.
Desirable criteria
- NVQ level 3 Business Administration or equivalent experience
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Helen Hope
- Job title
- Business Support Manager Eastern Team
- Email address
- [email protected]
- Telephone number
- 07790 342416
List jobs with Torbay and South Devon NHS Foundation Trust in Administrative Services or all sectors