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Job summary

Main area
Community Responders
Grade
NHS AfC: Band 4
Contract
Bank contract for targeted and focused work as required across the county area.
Hours
15 hours per week (The working of unsocial hours is expected to deliver core responsibilities of the role.)
Job ref
202-7088929
Employer
South Western Ambulance Service NHS Foundation Trust
Employer type
NHS
Site
North and East Devon
Town
North and East Devon
Salary
£13.57 Bank work - Per hour
Salary period
Hourly
Closing
09/06/2025 23:59

Employer heading

South Western Ambulance Service NHS Foundation Trust logo

Bank Community Engagement & Training Officer N&E Devon - INTERNAL ONLY

NHS AfC: Band 4

Job overview

An exciting opportunity has arisen to join the Volunteering and Community Services Department  on a Bank basis within South Western Ambulance Service as an Community Engagement and training Officer in the North and East Devon area.

We are looking for an individual to join our team who has excellent communication skills and able to establish and deliver community based resuscitation training to support our Community Public Access Defibrillator and Community First Responder initiatives across the trust.

Main duties of the job

The primary role of the Assistant Community Responder Officer is to support the day to day management of Community Public Access Defibrillators (CPADs) and Static Site Defibrillators. Delivering annual Basic Life Support & Defibrillator awareness training within the community and local businesses, as part of the trusts supportive defibrillator package that is on offer.

Alongside this the role also supports the Volunteering and Community Services Officer with the training and development of Community First Responders and additional volunteering projects across the area.

Working for our organisation

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.

We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.

To view the Trust's Mission, Vision, Values and Goals click here

Detailed job description and main responsibilities

For further information about this role please see attached the job description and person specification attached.

 

Person specification

Qualifications

Essential criteria
  • 4 GCSEs at grade C or above or equivalent.
  • Qualified in Emergency Life Support or be prepared to work towards.
  • RSA 2 or equivalent or be prepared to work towards.
Desirable criteria
  • European Computer Driving Licence
  • Supervisory or Management Qualification.
  • Required to have knowledge of Volunteering and Community Services Department procedures.
  • Award in Education and Training Level 3

Driving

Essential criteria
  • Must hold a standard driving licence
Desirable criteria
  • Hold a C1 driving licence entitlement

Previous Experiance

Essential criteria
  • Experience in dealing with a range of age and social groups
  • Experience of Community and public relations/involvement.
  • Significant relevant experience and knowledge of the Ambulance Service.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Armed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jacob Maddams
Job title
Community Responder Officer - North and East Devon
Email address
[email protected]
Telephone number
07881010355
Additional information

HRServices Team

[email protected]

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