Job summary
- Main area
- Community Responders
- Grade
- NHS AfC: Band 4
- Contract
- Bank contract for targeted and focused work as required across the county area.
- Hours
- 15 hours per week (The working of unsocial hours is expected to deliver core responsibilities of the role.)
- Job ref
- 202-7088929
- Employer
- South Western Ambulance Service NHS Foundation Trust
- Employer type
- NHS
- Site
- North and East Devon
- Town
- North and East Devon
- Salary
- £13.57 Bank work - Per hour
- Salary period
- Hourly
- Closing
- 09/06/2025 23:59
Employer heading

Bank Community Engagement & Training Officer N&E Devon - INTERNAL ONLY
NHS AfC: Band 4
Job overview
An exciting opportunity has arisen to join the Volunteering and Community Services Department on a Bank basis within South Western Ambulance Service as an Community Engagement and training Officer in the North and East Devon area.
We are looking for an individual to join our team who has excellent communication skills and able to establish and deliver community based resuscitation training to support our Community Public Access Defibrillator and Community First Responder initiatives across the trust.
Main duties of the job
The primary role of the Assistant Community Responder Officer is to support the day to day management of Community Public Access Defibrillators (CPADs) and Static Site Defibrillators. Delivering annual Basic Life Support & Defibrillator awareness training within the community and local businesses, as part of the trusts supportive defibrillator package that is on offer.
Alongside this the role also supports the Volunteering and Community Services Officer with the training and development of Community First Responders and additional volunteering projects across the area.
Working for our organisation
At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.
We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.
We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.
To view the Trust's Mission, Vision, Values and Goals click here
Detailed job description and main responsibilities
For further information about this role please see attached the job description and person specification attached.
Person specification
Qualifications
Essential criteria
- 4 GCSEs at grade C or above or equivalent.
- Qualified in Emergency Life Support or be prepared to work towards.
- RSA 2 or equivalent or be prepared to work towards.
Desirable criteria
- European Computer Driving Licence
- Supervisory or Management Qualification.
- Required to have knowledge of Volunteering and Community Services Department procedures.
- Award in Education and Training Level 3
Driving
Essential criteria
- Must hold a standard driving licence
Desirable criteria
- Hold a C1 driving licence entitlement
Previous Experiance
Essential criteria
- Experience in dealing with a range of age and social groups
- Experience of Community and public relations/involvement.
- Significant relevant experience and knowledge of the Ambulance Service.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jacob Maddams
- Job title
- Community Responder Officer - North and East Devon
- Email address
- [email protected]
- Telephone number
- 07881010355
- Additional information
HRServices Team
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