Job summary
- Main area
- Support Worker
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 8.30am - 4pm)
- Job ref
- 388-7400532-FC&I
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Hollacombe Community Resource Centre
- Town
- Paignton
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 02/10/2025 23:59
Employer heading
Care and Support Worker
NHS AfC: Band 2
Job overview
The Care and Support Worker will work within a day service setting supporting people who have a wide range of learning, physical and health needs and also includes people who need support when they become distressed.
You will participate in and access activities in the centre and the community and work as part of a multi-disciplinary team working with people who attend Hollacombe, their parents, carers and other professionals’. You will provide support in accordance with individuals care plans and carry out tasks allocated by the senior team.
You will act as an escort on a minibus with up to 8 other passengers with a tail lift and have responsibility alongside the driver for the safe transportation of people to and from the day service.
The service operates within the policies and procedures of Torbay and South Devon NHS Foundation Trust and relevant national legislation and guidance e.g. Valuing People Now, Mental Capacity Act, and Safeguarding Adults etc.
Main duties of the job
Strengths Based Working (Respect and Dignity)
- To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.
Individualised Approach (Everyone Counts)
- To provide a service that is tailored to meet the needs of the individual and to understand what the people who we work with need and be adaptable and responsive.
Quality (Commitment to Quality of Care)
- To provide a high quality customer service which complies with relevant legislation and NHS Employment check standards.
- To be honest and learn from mistakes, and help to create a “no-blame” culture were people feel able to share and learn from experiences together.
Partnership and Collaborative Working (Working Together for People)
- To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department.
Managing Connections and Relationships (Compassion)
- Be honest about your biggest challenges and create a culture of curiosity and openness.
- Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas.
Service Delivery and Improvement (Improving Lives)
- Be curious and creative about new possibilities, whilst identifying what works well and to do more of it.
- Help to develop and foster a learning environment where feedback is welcomed and valued.
Working for our organisation
Working for your organisation
Why work with us - The team sits within the Paignton and Brixham Integrated Service Unit. The service runs from a fantastic location on top of the cliff at Preston, Paignton and gives people who use the service easy access to the local beaches, town and other amenities.
We are an experienced, established team who are passionate about supporting people to live fulfilled lives.
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team. #CareToJoinUsTSD
Detailed job description and main responsibilities
Detailed job description and main responsibilities
• To work sensitively with people who have communication difficulties and develop relationships with them using appropriate communication tools e.g., signs, symbols, body language, structured language- as defined by their care plans.
• Endeavour to use Person Centred Approaches with people as a way of making sure that we do a good job of listening to and responding to what an individual really wants and needs.
• Communicate professionally and effectively with colleagues, other professionals, parents and carers.
• Be responsible for accessing emails and other relevant on line systems.
Full vacancy details can be found on the attached Job Description/Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person specification
Qualifications and training
Essential criteria
- Manual handling, Epilepsy, First Aid, Health & Safety one day courses
Desirable criteria
- Level 2 in Health & Social Care
- Specialist Training usually one- or two-day level in: Total Communication, Person Centred Awareness, Risk Assessment, Autism
Knowledge and experience
Essential criteria
- To have an ability to build a good rapport with people, many of whom have barriers to communication, e.g. may not use verbal communication
- To be able to understand and use a Person-Centred approach when working with people. To be able to express ideas in a way which is understandable to others whatever their needs. To be able to work unsupervised with an individual or within a group, both within the centre and in the community
- To accept and value the differing wishes and lifestyles of individuals and their Carers
- To have an understanding of Equal Opportunities and how to support people to make choices
- To be able to record accurately in daily records
- To communicate and co-operate with colleagues, parents/carers at all times to ensure individuals receive consistent support
- Ability to take responsibility for ensuring the safety and wellbeing of people whilst on a journey thereby allowing the driver to concentrate on the road
Desirable criteria
- To have knowledge of O’Brien’s 5 Accomplishments, the principles of Ordinary Living. These refer to the importance- in the lives of the people who we work with of: - o Choice o Independence o Ability to enhance skills o A supportive network of relationships o A visible & valued presence in the community
- To have knowledge of the roles of other professionals whose support may be sought.
- To have knowledge of legislation and policies which support strategies and practice e.g. Valuing People, Disability Discrimination Act etc
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Correna Farrell
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01803 547100
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