Job overview

Are you an experienced clinical leader with a passion for quality governance and patient safety? Do you thrive in complex healthcare environments and want to make a real impact on service delivery and outcomes? If so, we invite you to apply for the role of Divisional Quality Lead at University Hospitals Plymouth NHS Trust.

About the Role

As Divisional Quality Lead, you will be a key senior member of the Division Management Team, responsible for leading the strategic development, implementation, and monitoring of the Division’s quality governance portfolio. You will work collaboratively with medical governance leads, clinical teams, and operational staff to ensure robust systems are in place to deliver safe, effective, and high-quality care.

You will provide expert advice and senior clinical leadership across the Division, ensuring compliance with regulatory, national, and internal standards. This includes oversight of risk management, incidents, complaints, mortality reviews, audits, and patient safety initiatives.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

• Lead the Division’s quality governance agenda, including risk, incidents, complaints, PALS, mortality, audit, assurance, and patient safety.
• Provide senior clinical leadership and expert advice across the Division and associated services.
• Represent the Division at internal and external meetings, including NHS England, CQC, and ICB.
• Chair and attend meetings related to incident investigations and complaints.
• Develop and implement standard operating procedures and quality improvement projects.
• Maintain clinical credibility by working within a relevant clinical area at least one day per month.
• Line manage the Clinical Lead – Patient Experience and Outcomes.
• Oversee the Division’s service line risk registers and ensure alignment with Trust policies.
• Lead educational initiatives and support succession planning related to Quality Governance.
• Collaborate with other Divisions to share learning and address cross-cutting themes.

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.