Job summary
- Main area
- Heathcare Assistant
- Grade
- Band 3
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full time - 37.5 hours per week)
- Job ref
- 216-EG-S7208940
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- Main Outpatients, Derriford Hospital
- Town
- Plymouth
- Salary
- £24,071 - £25,674 £24,071 - £25,674 Per Annum
- Salary period
- Yearly
- Closing
- 16/06/2025 23:59
Employer heading

Senior Healthcare Assistant
Band 3
Job overview
An exciting opportunity has arisen to join our friendly team in Main Outpatients as a Band 3 Senior Healthcare Assistant. An effective communicator, you will be expected to provide an efficient and effective service to all users of the department as part of the nursing team. You will have the opportunity to develop and practice a diverse set of clinical skills working alongside various specialties. Experience of working in an outpatient setting is not essential, as training will be provided.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
You will work with a dynamic team of nurses and support staff providing excellent care to patients on the outpatient pathway. For the right candidate, this is an opportunity for a rewarding job that provides variety and will require you to utilise a varied range of skills and competencies. You must have excellent communication skills to enable you to liaise effectively with patients, their families and colleagues in the multidisciplinary team. Please feel free to contact the department manager to find out more about this exciting opportunity.
Working for our organisation
The successful candidate will embrace the challenge of working in a demanding environment where excellent patient focused skills and attention to detail are paramount. Having good problem-solving skills, you will demonstrate a willingness to support patients and colleagues in the everyday working of Main Outpatients, whilst being rewarded with the time to provide high-quality care to patients in this setting and while enjoying a good work-life balance.
Detailed job description and main responsibilities
1. Obtain consent prior to giving care in accordance with Trust policies.
2. Competently undertake delegated duties in line with patient care plans.
3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.
4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
8. Maintain the work environment in line with Trust infection control and patient safety policies.
9. Utilising skills to actively facilitate self-care and independence with patients.
10. Promote health education specific to the clinical area and in line with national and local policies.
For further details please see the attached JD & PS
Person specification
Knowledge and Experience
Essential criteria
- Demonstrable experience of providing care in a healthcare or social setting
- • Be able to work as a member of a team
- • Demonstrable experience of time management and prioritising work
Qualifications
Essential criteria
- • One of the following o Level 3 (SCQF – 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Experience equivalent to the above qualifications
- • Level 2 Functional skills in English and Math’s, or equivalent
- • Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
- • Equivalent experience
Aptitude & Abilities
Essential criteria
- • Effective and appropriate communication skills both written and verbal
- • Able to complete appropriate documentation accurately
- • Demonstrate an awareness of healthcare work and policies and procedures
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kelly Hill
- Job title
- Department Manager
- Email address
- [email protected]
- Telephone number
- 01752 432499
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