Job overview

A Senior Health Care Support Worker (SHCSW) is part of the multidisciplinary team delivering direct care to patients and supporting Registered Practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan. You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the Registered Practitioner, in accordance with the Trust values. There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 3 HCSW in your area of work. You will also be supported to obtain a Care Certificate if not already achieved. As the post holder you will provide clinical and administrative support to the home ventilation & oxygen team. You will work in variety of settings: inpatient, outpatient and the community setting. At times therefore you will be a lone worker and will work without direct in person supervision, however available on the telephone. You will need to liaise, on a daily basis with patients, relatives and staff, including healthcare scientists, consultants, medical, nursing and technical support staff.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

a) To carry out a range of clinical duties with minimal / no direct supervision

b) Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.

c) Lead by example and supervise/support junior members of staff to improve and maintain high standards of care.

d) Implements clinical care packages through a range of delegated clinical care duties relevant to the area of service.

e) You will undertake face to face and remote interactions with patients to assist them in delivering their day-to-day activities and overall service processes. You will provide education to patients and carers to help ensure that prescribed care is optimised and safe.

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.