Job summary
- Main area
- Moorgate Major Trauma Ward
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 216-CB-S7492364
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- University Hospitals Plymouth
- Town
- Plymouth
- Salary
- £24,465 Per Annum
- Salary period
- Yearly
- Closing
- 16/10/2025 23:59
Employer heading
Health Care Support Worker (HCSW)
NHS AfC: Band 2
Job overview
Band 2 Health Care Support Worker, on Moorgate Major Trauma Ward.
The Health Care Support Worker (HCSW) is part of the multidisciplinary team delivering personal care to patients and supporting Registered Practitioners to deliver high quality, compassionate care. Support and supervision is provided by Registered Practitioners.
You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the Registered Practitioner. To achieve this the HCSW will competently perform the necessary aspects of care for patients, to agreed quality standards and in accordance with Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 2 HCSW in your area of work. You will also be supported to obtain a Care Certificate if not already achieved.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
a) Participate in basic patient assessment whilst providing personal care and reporting back to the Registered Practitioner to ensure high standards of care.
b) To follow all Trust policies and provide a safe and person-centred environment for the treatment of patients.
c) Participate in personal and practice development activities to maintain standards of care.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
1. Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
2. Under supervision follow individual patient care plans and report any changes immediately to the Registered Practitioner.
3. Demonstrate care and compassion to patients, carers, and relatives to help ensure high-quality person-centred patient care is delivered at all times.
4. Undertake basic patient assessment whilst providing personal care and feeding back to the Registered Practitioner to ensure high standards of care, in particular relating to skin integrity and the alertness of the patient.
5. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
6. Ensure care is given in accordance with the infection prevention and health and safety policies and procedures.
7. Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need within easy reach.
8. Develop the skills to actively facilitate self-care and independence with patients.
9. Undertake personal care duties.
10. Supporting with toileting, bathing, dressing, and feeding. Recording oral fluid balance and nutrition.
11. Promote health education specific to the clinical area and in line with national and local policies.
12. Develop the skills to maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.
13. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
14. Work effectively as part of a team.
15. The HCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.
Professional
16. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.
17. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.
18. Embrace the Trust values and work in an inclusive way.
19. Act within limits of competence, ensuring actions support care, protection, and wellbeing.
20. Develop and maintain skills, knowledge, and competence for the role, with support from supervisor.
Person specification
Interview
Essential criteria
- Basic IT skills, word, Email, keyboard skills
- Ability and willingness to undertake appropriate training
Desirable criteria
- Demonstrate an awareness of healthcare work and policies and procedures
- Flexible and adaptable to change
Interview
Essential criteria
- Able to work as a member of a team
- Committed to providing high quality patient care
- Caring and compassionate nature
Desirable criteria
- Demonstrable experience in healthcare
- Demonstrable experience within Major Trauma
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Larissa Heard
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01752 439152
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