Job summary
- Main area
- Patient Services Assistant - Hotel Services
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: 06.00 - 14.00 Monday to Friday
- Hours
- Full time - 37.5 hours per week (37.5 hours per week)
- Job ref
- 216-AM-A7168229
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- Derriford Hospital
- Town
- Plymouth
- Salary
- £24,169 £24,169 Per Annum
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading

Mop Laundry Driver - Patient Service Assistant
NHS AfC: Band 2
Job overview
Patient Services Assistants
06.00 - 14.00 Monday to Friday
Clean Driving Licence is essential
Principally, collection and delivery of mops between Derriford Hospital by van. The sorting and laundering of both clean and dirty mops on behalf of University Hospitals Plymouth NHS Trust.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The Facilities Department has a wide remit within University Hospitals Plymouth NHS Trust, with overarching responsibility for a number of key frontline services including the provision of clean, laundered mop service. The cleanliness and upkeep of the machinery. The department works closely with business partners to ensure that these services run efficiently.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
Work with the Ward Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.
1. The driving of all vehicles used by University Hospitals Plymouth NHS Trust as required within the requirements of the Road Traffic Act and within the legal limits of the licence groups held.
2. The completion of daily checks and relevant documentation for any vehicle used in keeping with the Transport Department Policy. This is to include checking, and replenishing if necessary; fuel, oil, water, tyre pressures and all relevant fluid or oil levels. To ensure the tyres brakes, lights and steering operate in a safe and satisfactory manner daily before driving the vehicle on a public road.
3. Responsibility for the roadworthiness of any vehicle being used and the security, safety and stability of all loads carried.
4. Cleaning the vehicle inside and out on a regular, as needed, basis.
5. Reporting any accident, however minor, to Patient Service Managers and to complete all relevant documentation.
6. Reporting any defects on the vehicle to the Patient Service Managers.
7. When required answering the Department phones and, if necessary, taking messages and then dealing promptly, accurately and appropriately with these messages.
8. Keeping the area generally tidy.
9. The routine collection and delivery of all commodities as required.
10. The safe loading and unloading of the vehicles recognising the requirements of The Manual Handling Regulations. To maintain the security, safety and stability of all loads carried throughout the working day is a legal requirement and it remains the driver’s responsibility. This must always be taken into consideration when the vehicle is loaded.
11. Compliance with all of the Policies and Procedures of the University Hospitals Plymouth NHS Trust
12. Completion of all necessary documentation as required in relation to the post held.
13. Any other duties as may be required for the efficient running of the Mop Laundry Service.
For further details please see attached JD&PS.
For further details please see attached JD&PS.
Person specification
Knowledge & Experience
Essential criteria
- • Full UK Driving Licence with a minimum of two years driving experience.
- • Proven knowledge of COSHH, manual handling, fire awareness, infection control and clinical waste disposal.
Desirable criteria
- • Demonstrable experience of driving in either a commercial or NHS setting.
Qualifications
Essential criteria
- • Minimum of 3 GCSEs (or equivalent) at Grade 4-9 (A-C) or above to include English and Maths or equivalent demonstrable experience.
Desirable criteria
- • Any other relevant driving or vehicle maintenance qualifications.
Aptitude & Abilities
Essential criteria
- • Ability to work as part of a team, using effective communication skills with colleagues
- • Ability to work alone and use initiative where required.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Heather Whitehead
- Job title
- Lead Administrator
- Email address
- [email protected]
- Telephone number
- 01752439075
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