Job summary
- Main area
- Senior Health Care Support Worker - Dermatology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (4 days per week 07:45 - 17:30 x 3 days, 07:45 - 18:00 x 1 day)
- Job ref
- 216-DH-S7286819
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- Rowan House
- Town
- Plymouth
- Salary
- £24,625 - £25,674 £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 24/07/2025 23:59
Employer heading

Senior Health Care Support Worker
NHS AfC: Band 3
Job overview
We are looking for a highly motivated member of staff to join our Dermatology team.. A Senior Health Care Support Worker (SHCSW) is part of the multidisciplinary team delivering direct care to patients and supporting Registered Practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the Registered Practitioner, in accordance with the Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 3 HCSW in your area of work. You will also be supported to obtain a Care Certificate if not already achieved.
Main duties of the job
To carry out a range of clinical duties with minimal / no direct supervision
Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
Lead by example and supervise/support junior members of staff to improve and maintain high standards of care.
Implements clinical care packages through a range of delegated clinical care duties relevant to the area of service.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
1. Obtain consent prior to giving care in accordance with Trust policies.
2. Competently undertake delegated duties in line with patient care plans.
3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.
4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
8. Maintain the work environment in line with Trust infection control and patient safety policies.
9. Utilising skills to actively facilitate self-care and independence with patients.
10. Promote health education specific to the clinical area and in line with national and local policies.
11. maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.
12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty. This may include ordering supplies.
13. Work effectively as part of a team.
14. The SHCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Person specification
Knowledge & Experience
Essential criteria
- Demonstrable experience of providing care in a healthcare or social setting
- Be able to work as a member of a team
- Demonstrable experience of time management and prioritising work
- Understands and committed to a caring approach to patients & relatives
Qualifications
Essential criteria
- One of the following o Level 3 (SCQF – 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Experience equivalent to the above qualifications
- Level 2 Functional skills in English and Math’s, or equivalent
- Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
- Equivalent experience
Aptitude & Abilities
Essential criteria
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work and policies and procedures
- Committed to providing high quality patient care
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Caroline Williams
- Job title
- Department Manager
- Email address
- [email protected]
- Telephone number
- 01752 430321
- Additional information
For more information and to arrange an informal visit please contact Sister Caroline Williams or Sister Louise Kinsella on 01752 430321 or 432188, alternatively you can email us on: [email protected] or [email protected]
We look forward to meeting you.
List jobs with University Hospitals Plymouth NHS Trust in Nursing and Midwifery or all sectors