Job overview

As a Senior HealthCare Support Worker with demonstrable experience, you will be expected to provide support to clinical areas that require enhanced care and observations for patients who may be at risk to themselves and / or others. This could be due to a wide range of complex needs and / or other contributing factors such as; autism, brain injuries, confusion, delirium, dementia, end of life agitation, learning disability, mental health, safeguarding concerns and substance withdrawal. 

The successful candidate will be motivated and enthusiastic with excellent communication skills and embrace the challenge of working in a highly demanding environment where all patients’ needs are managed as safely, efficiently and compassionately as possible across the acute setting.

As part of the role, you may be required to work on a 1:1 basis with high-risk patients, support the clinical area by providing Baywatch for a number of lesser risk patients, or provide general support to clinical areas where staffing numbers are low. This could be anywhere across the Trust, working with both adults and children.

"Please note that in order to be considered for this post as a band 3, a candidate would need to have already completed a NVQ Level 3 in Health & Social Care or Level 3 Senior Healthcare Support Worker Apprenticeship. If this has not already been obtained, the post could only be offered at band 2 until completion of a Level 3 programme".

Interviews will take place face to face.

Main duties of the job

• Responsible for delivering effective, specialised, high quality healthcare, ensuring the area of work runs smoothly and efficiently.
• Works under the supervision of a Registered Practitioner.
• Works within the boundaries of existing competence, adhering to local and national protocols / standard operating procedures / policies.
• Delivers high standards of compassionate, dignified care, managing their time, tasks, and resources effectively.
• Undertakes training, assessment and facilitation of peers and other staff as required.
• To support Registered Practitioners in their duties and contribute to the holistic care of patients as part of a Multi–Disciplinary Team.
• To ensure that the environment is clean, safe, tidy and welcoming for patients and visitors.

To undertake rotational work within the department as / if required.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.