Job summary
- Main area
- Trust Wide
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: Rota will include any day of the week and a mixture of day and night shifts
- Hours
- Full time - 37.5 hours per week (37.5 hours per week)
- Job ref
- 216-AM-M7612477
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- Derriford Hospital
- Town
- Plymouth
- Salary
- £24,465 £24,465 Per Annum
- Salary period
- Yearly
- Closing
- 03/12/2025 23:59
Employer heading
Health care support worker (HCSW)
NHS AfC: Band 2
Job overview
The Health Care Support Worker (HCSW) is part of the multidisciplinary team delivering personal care to patients and supporting Registered Practitioners to deliver high quality, compassionate care. Support and supervision is provided by Registered Practitioners.
You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the Registered Practitioner. To achieve this the HCSW will competently perform the necessary aspects of care for patients, to agreed quality standards and in accordance with Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 2 HCSW in your area of work. You will also
be supported to obtain a Care Certificate if not already achieved.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
Key Dimensions:
a) Participate in basic patient assessment whilst providing personal care and reporting back to the
Registered Practitioner to ensure high standards of care.
b) To follow all Trust policies and provide a safe and person-centred environment for the treatment of
patients.
c) Participate in personal and practice development activities to maintain standards of care
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
2. Under supervision follow individual patient care plans and report any changes immediately to the
Registered Practitioner.
3. Demonstrate care and compassion to patients, carers, and relatives to help ensure high-quality personcentred patient care is delivered at all times.
4. Undertake basic patient assessment whilst providing personal care and feeding back to the Registered
Practitioner to ensure high standards of care, in particular relating to skin integrity and the alertness of
the patient.
5. Practice safe standards of care to patients following Trust guidelines and policies and be able to
concentrate for periods throughout the day with occasional interruptions.
6. Ensure care is given in accordance with the infection prevention and health and safety policies and
procedures.
7. Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they
need within easy reach.
8. Develop the skills to actively facilitate self-care and independence with patients.
9. Undertake personal care duties.
10. Supporting with toileting, bathing, dressing, and feeding. Recording oral fluid balance and nutrition.
11. Promote health education specific to the clinical area and in line with national and local policies.
12. Develop the skills to maintain effective record keeping and communication with patients, relatives, and
members of the Multidisciplinary team regarding all aspects of care demonstrating a range of
appropriate communication skills, where there may be barriers to understanding.
13. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
14. Work effectively as part of a team.
15. The HCSW is responsible for inputting information into the electronic patient record where applicable
and also into patients written records. Comply with all relevant legislation and local policies regarding
confidentiality and access to medical records
For further details please see attached JD&PS.
Person specification
Qualifications
Essential criteria
- • Training and qualifications are provided to enable the HCSW to comply with mandatory HCSW standards where you will obtain either: Vocational Qualification at Level 2 or equivalent relevant demonstrable experience. Note that if you are new to care, training will be provided to NVQ Level 2 or equivalent.
- • Level 2 QCF Diploma in Clinical Healthcare support • or • Level 2 NVQ in Healthcare Health & Social Care • Or • Level 2 in Health & Social Care (NVQ, QCF, RQF) • GCSE A*- D in English Language, or equivalent (e.g. Certificate in Adult Literacy at Level 1) • GCSE A* - D, or equivalent in Mathematics (e.g. Certificate in Adult Numeracy at Level 1)
Knowledge & Experience
Essential criteria
- • Demonstrable experience of time management and prioritising work
- • Understands and committed to a caring approach to patients & relatives
Desirable criteria
- • Demonstrable experience of providing care in a healthcare or social setting
Aptitude & Abilities
Essential criteria
- • Effective and appropriate communication skills both written and verbal
- • Able to complete appropriate documentation accurately
Desirable criteria
- • Demonstrate an awareness of healthcare work and policies and procedures.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Vicky Jones
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01752432671
- Additional information
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