Swydd wag: Arrhythmia Team Administrator, University Hospitals Plymouth NHS Trust, Pymouth

Crynodeb o'r swydd

Prif leoliad: Cardiology
Gradd: Band 3 Administration
Contract: Parhaol
Oriau: Rhan-amser - 25.5 awr yr wythnos (TBC dependent on service requirement and successful applicant preference)
Cyfeirnod y swydd: 216-AJ-M7229701

Cyflogwr: University Hospitals Plymouth NHS Trust
Math o gyflogwr: NHS
Gwefan: Cardiology Service Line, Terence Lewis Level 9
Tref: Pymouth
Cyflog: £24,625 - £25,674 Per Annum, Pro Rata
Cyfnod cyflog: Yn flynyddol
Yn cau: 10/07/2025 23:59

Arrhythmia Team Administrator

Band 3 Administration

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Responsible for the full secretarial and administrative service to the Arrhythmia Care Co-ordinators
Take appropriate action with regard to telephone calls from parents/carers of patients, GPs and other agencies using initiative, within broad guidelines outlined by the Arrhythmia Care Co-ordinaotrs/ Service Line Cluster Manager.
Prioritise own workload.
Maintain an up-to-date diary for the clinical team, liaising with external and internal contacts and organisations as necessary.
Provide administrative support to the Arrhythmia Care Co-ordinators in respect of work relating to teaching, research, NHS medical reports, charities and publications, including organising meetings, agendas and minutes.
Assist with the improvement and presentation of data collection using appropriate computer software to achieve effective results.
Add patient to the Outpatient Waiting List, the IP/DC Waiting List and the Planned IP/DC Waiting List adhering to Trust Policy and Procedures
Book Outpatient appointments for the Arrhythmia Care-Co-ordinators when requested in line with Trust Policy and Procedures
Undertake routine office duties including note tracing, photocopying, filing of correspondence and results and maintenance of records when required.
Provide support in respect of clinical audit responsibilities.
Ensure comprehensive working knowledge of iPMS as commensurate with role.
Obtain patient test results using CRIS/Insight/Isoft system at the team’s request.
To obtain hospital case notes from both within the Trust and outside Trusts when required by the consultant(s) and/or team.
To liaise with the IP Waiting List Co-ordinator to arrange the booking of Cardioversions
Required to cover service line medical secretary colleagues during times of absence or increased workload as requested by line manager

Manyleb y person

Qualifications

Meini prawf hanfodol

NVQ level 3 in either business administration or related subject or equivalent demonstrable experience

Meini prawf dymunol

Typing to OCR 3 (or above) standard or equivalent demonstrable experience
Recognised medical secretary qualification and/or equivalent

KNOWLEDGE & EXPERIENCE

Meini prawf hanfodol

Previous demonstrable secretarial experience
Previous demonstrable experience in the use of word processors/data base/spreadsheet packages
Demonstrable experience of audio transcription
Excellent organisational skills

Meini prawf dymunol

Previous experience of working within a large clinical setting
Proven Knowledge of patient management systems
Previous demonstrable experience in a support/medical secretary role
Demonstrable experience in using digital dictation or voice recognition software

Team working

Meini prawf hanfodol

Evidence of understanding of team work

Meini prawf dymunol

Evidence of team working

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.

For Doctors Roles:

Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.

In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.

We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.

Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.

Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.

In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.