Job summary
- Main area
- A&C
- Grade
- NHS AfC: Band 4
- Contract
- 12 months (Fixed term 12 months)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 388-8092594-CORP
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Horizon Centre
- Town
- Torquay
- Salary
- £28,392 - £31,157 Per annum pro rata
- Salary period
- Yearly
- Closing
- 29/07/2026 23:59
Employer heading
Learning Management System (LMS ) Administrator
NHS AfC: Band 4
Job overview
We are looking for an experienced Learning Management System (LMS ) Administrator to join the Digital Education Team to provide both front end and back end Learning Management System support.
Main duties of the job
You will be responsible for managing and maintaining all back-end aspects of the Learning Management System (HIVE), which supports Torbay and South Devon NHS Foundation Trust and over 400 external partner organisations. You will play a key role in ensuring the effective delivery, development, and administration of the Trust’s digital learning environment.
Working closely with departments, subject matter experts, Learning Technologists, and other stakeholders, you will create and maintain online training courses, utilise Moodle learning activities, and develop organisation-specific and role-specific dashboards. You will support the ongoing enhancement of the HIVE, ensuring courses, certifications, user accounts, and system content remain accurate, compliant, and fit for purpose.
You will use a range of analytical and data management skills to collect, manipulate, validate, interpret, and report on learning data, providing both routine and ad-hoc information to support organisational and workforce development needs. You will be responsible for the quality, accuracy, and integrity of data held within the Learning Management System, including carrying out audits and data validation processes.
Working for our organisation
You'll be joining a friendly Digital Education team that is committed to delivering the best training experience to our staff.
We are fortunate to have experts in all digital training areas such as Video Production, Live-streaming, Online Learning, Virtual Reality, Augmented Reality and Web Services, so there are always opportunities to learn new things and develop new skills.
The team is always looking to explore new ways of delivering training and welcomes fresh ideas and innovative thinking.
Working autonomously, you will collaborate and engage with members of the Digital Education Team, Horizon Administration Team, Learning Technologists, Education Directorate, Trainers, ESR Workforce Team, internal departments, external LMS consultants, and partner organisations to ensure the smooth operation and continuous improvement of the HIVE.
Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.
Detailed job description and main responsibilities
The post holderwill support and manage the Trust’s Learning Management System (HIVE), ensuring the smooth operation, maintenance, and development of online learning and training resources. They will work closely with internal departments, trainers, subject matter experts, and external partner organisations to provide system support, develop and maintain training courses, and ensure data quality and compliance.
Key responsibilities include managing a large catalogue of online training courses, creating and developing new learning content, dashboards, assessments and evaluations, maintaining user accounts and certification records, producing statutory and ad-hoc reports, and ensuring accurate learner data and compliance with Information Governance standards.
The role requires collaboration with education, workforce, digital transformation, and administration teams, as well as external system providers, to support system enhancements and testing. The post holder will also monitor HIVE licences, support mandatory training requirements, provide user training, and deliver guidance on course maintenance and reporting.
Working with a high degree of autonomy, the successful candidate will be responsible for prioritising their workload, responding to changing business demands, and contributing to the continuous improvement of the Trust’s digital learning environment.
Person specification
Qualifications
Essential criteria
- Diploma of Higher Education (DipHE) in Information Technology related topic or equivalent specialised experience in relevant field
Desirable criteria
- Completed courses with the Totara Academy
Knowledge
Essential criteria
- Expert knowledge and understanding of Moodle/Totara platform
Desirable criteria
- A high working knowledge of Microsoft Word and Excel
Knowledge
Essential criteria
- The Ability to plan and manage your own workload, prioritise tasks and meeting deadlines
Desirable criteria
- Able to learn and apply new enhancements to Moodle/Totara
Knowledge
Essential criteria
- Great written and oral communication skills
Experience
Essential criteria
- Experience with enrolling new learners, assigning roles, reporting and building competencies in a moodle/totara platform
Knowledge
Essential criteria
- Ability to interpret LMS requests from colleagues and find solutions using the features available in the Totara platform
Skills
Essential criteria
- Able to work independently
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Chris Matthews
- Job title
- Head of Digital Education and Simulation
- Email address
- [email protected]
- Telephone number
- 01803 656760
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