Job vacancy: Business Support Administrator, Torbay and South Devon NHS Foundation Trust, Torquay

Job summary

Main area: Business Support
Grade: NHS AfC: Band 2
Contract: Permanent: Wednesday afternoons, All day Thursday & Friday
Hours: Part time - 20 hours per week (Wednesday afternoons, all day Thursday and Friday)
Job ref: 388-7135740-A&C

Employer: Torbay and South Devon NHS Foundation Trust
Employer type: NHS
Site: CAMHS, The Annexe, Torbay Hospital
Town: Torquay
Salary: £23,615 pro rata per annum
Salary period: Yearly
Closing: 16/05/2025 23:59

Business Support Administrator

NHS AfC: Band 2

Detailed job description and main responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person specification

Qualifications & Training

Essential criteria

Good general education e.g. GCSEs or equivalent.
Accurate and Efficient IT and Keyboard Skills

Desirable criteria

Relevant administrative or IT qualifications to NVQ level 2 or equivalent experience.

Knowledge & Experience

Essential criteria

Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
Willing to undertake training relevant to the post.
Clerical, administrative or reception experience (minimum 3 months).

Desirable criteria

Clerical, administrative or reception experience (minimum 1 year). Experience within a customer care, healthcare, education or social care setting
Interested/enthusiastic about working within our services.

Specific Skills

Essential criteria

Effective interpersonal, organisational and communication skills. Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing
Ability to work as part of a team.
Responsive attitude to delegation of tasks.
Ability to work with discretion, sensitivity and maintain confidentiality.
Good planning and organisational skills and ability to meet deadlines.
Able to contribute to the changing demands of the service.

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION

We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
Please read the job description carefully and tailor your application to reflect the requirements of the role.
Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
It is your responsibility to ensure the timely receipt of appropriate references.

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.