Job summary
- Main area
- General Surgery & Urology
- Grade
- NHS AfC: Band 3
- Contract
- 6 months (fixed term)
- Hours
- Full time - 37.5 hours per week (Monday - Friday 09:00 - 17:00)
- Job ref
- 388-7405006-PC&S
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Torbay and South Devon NHS Foundation Trust
- Town
- Torquay
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 15/10/2025 23:59
Employer heading
Medical Secretary - General Surgery & Urology
NHS AfC: Band 3
Job overview
We are looking to appoint a Medical Secretary to join our friendly and forward-thinking department at Torbay Hospital. Whether you are new to administrative roles or an experienced administrator, we would be delighted to hear from you.
This is an exciting time to join our team, we are in the process of implementing a new electronic patient record which will transform patient care.
The department continues to innovate, being the first to recently implement speech recognition dictation, reducing typing demands and allowing for further focus on direct patient administrative duties.
Main duties of the job
- To work closely with clinical and administrative staff and other employees within the Trust and liaise with patients, GP’s and other external agencies.
- To communicate effectively in verbal and written form in an efficient, sensitive and confidential manner.
- To ensure all investigations and reports are tracked and shown to the relevant consultant promptly for action.
- Maintain consultant clinical diaries and check against the published timetables.
- To undertake a variety of office duties such as filing, typing, opening and distributing post, photocopying, moving and lifting of patient notes.
- To organise own workload efficiently and to highlight any concerns to the Admin Team Leader.
Working for our organisation
We are a welcoming, collaborative team with a strong commitment to training and development, service improvement and work life balance.
Whether you are looking to grow you career in a new department or seeking a lifestyle change in a stunning part of the country, we would like to hear from you.
Torbay and South Devon offers an exceptional lifestyle. Nestled between Dartmoor National Park and the South Devon coastline, the area boasts sandy beaches, excellent schools and vibrant local communities. There is something for everyone - from coastal walks, to music, food and cultural festivals.
Detailed job description and main responsibilities
For further information, please refer to the job description and we warmly welcome informal enquiries and visits.
Person specification
Qualifications and training
Essential criteria
- Good standard of education to include GCSE in Maths and English or equivalent
- Proven experience of Microsoft Office software
- Proven experience of typing
- Good communication skills
Knowledge and experience
Essential criteria
- Proven administrative experience
- Ability to understand medical terminology appropriately
- Customer care experience of providing a customer focused service
- IT Literate and ability to adapt to new systems
Desirable criteria
- Medical Secretary/NHS experience
- Knowledge and experience of the Trust patient administrative and information systems
- Understanding of hospital policies and procedures including the Trust Access Policy
- Knowledge and experience of a range of computer software packages e.g. e-Referral, Infoflex, CRIS, Cyberlab, Symphony, PAS etc
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Hayley Dusgate
- Job title
- Team Leader - General Surgery & Urology
- Email address
- [email protected]
- Telephone number
- 01803 655068
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