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Job overview

The post holder is part of a management structure which supports departmental teams in providing an appropriate environment for Staff, Visitor and Patient care.

You will liaise with clinical and non-clinical staff to ensure that standards are in line with the service agreements.

You will provide training and monitoring of staff performance, ensure appropriate allocation of staff to their duties.

Conduct catering audits of sites to ensure that standards are upheld and corrective actions taken, ensuring that high standards of quality and food safety are maintained at all times.

To provide support and assistance to the regeneration and fresh cooked menus provided by the catering locations for service users ensuring a high standard of service delivery in relation to all catering service functions, this includes helping with the day to day provision of all the catering provided within the localities of Torbay and South Devon NHS Foundation Trust, including hospitality, vending, retail and patient feeding.

Post holders will be required to work with a high regard to food safety legislation and in accordance with the departments HACCP procedures and paper work.

The department provides a meal service for approximately 400 patients and caters for up to 1,500 staff and visitors daily over seven days per week including Weekend and Bank holidays.

To provide a high-quality service to all customers using all catering facilities and provide efficient administrative support.

Main duties of the job

The post holder will work autonomously and manage your own workload.

Plan and organise straightforward activities, some judgements which will involve facts or situations requiring analysis.

Duties may include cleaning, the preparation and presentation of customers’ meals and beverages, and on occasion delivery duties. You will need to ensure Catering & Retail Support Assistant Higher level are provided with the equipment and provisions required for their role.

Patient and Retail Catering Supervisors will be expected to demonstrate a flexible attitude to their work, to meet the needs of the Trust its customers and patients.

Support line managers in identifying the skills and training required for all staff to meet facilities standards throughout the trust.

The requirement to manage resources effectively and efficiently to provide a sustainable continuity of service, by ensuring there are sufficient catering materials available for use, ordering and topping up as necessary, organises and adjusts staff rotas within agreed work schedules

Working for our organisation

Torbay and South Devon NHS Foundation Trust our success starts with you. The catering department is seeking motivated Supervisory staff  member to assist in the provision of our patient meal service and our  retail outlet  which cater for Staff Visitors and Patients.

This is an exciting opportunity to join one of the first successful integrated care Foundation trusts in the UK with a reputation and a tradition of innovation which prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.

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