Job summary
- Main area
- Healthcare Support Worker
- Grade
- 3
- Contract
- Fixed term: 24 months (2year contract)
- Hours
- Full time - 37.5 hours per week (Mon-Fri initially, with a possible 7day service.)
- Job ref
- 388-7208233-ACS
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Torbay Hospital
- Town
- Torquay
- Salary
- £24,071 - £25,674 Per annum
- Salary period
- Yearly
- Closing
- 16/07/2025 23:59
Employer heading

Senior Healthcare Support Worker
3
Job overview
Our Healthcare Support Worker will be based within the gastroenterology department, providing support to the Liver Specialist Nursing their and the patients accessing this service.
You will work under the supervision of qualified nurses, doctors and allied health professionals within an inpatient setting, outpatient and community setting.
Main duties of the job
- To provide general and specialist information to a variety of patient diagnosed with liver disease and alcohol related liver disease.
- To screen patients in the hospital to identify those at risk from alcohol harm. Working with other members of the Alcohol Care Team (ACT) in the care and management of patients.
- To work closely with clinical nurse specialists undertaking a variety of skills working within set guidelines i.e phlebotomy, vensections, fibroscans. Full training will be given.
- Contribute to maintaining and organising the day to day running of the liver nursing service dealing with phone calls, referrals emails, patient queries etc.
- Currently this is a Monday to Friday service but may be subject to change.
Working for our organisation
This is an exciting opportunity to join a service within Torbay and South Devon NHS Foundation Trust.
The Liver Team and Alcohol Care Team works within a friendly and well-established Gastroenterology Department that provides seamless multi-speciality care, with an ethos in facilitating the right care, at the right time, in the right place.
Detailed job description and main responsibilities
Please see the attached Job Description for a detailed job description and a main responsibility proforma.
Person specification
Qualifications
Essential criteria
- NVQ 3 in healthcare related subject or equivalent
- Literacy and numeracy to National Qualification Framework level 2
- Evidence of continuing professional development
Desirable criteria
- Courses/further study attended to demonstrate evidence of personal development
- Knowledge of or experience in Liver and Alcohol Services
Knowledge
Essential criteria
- Good written and verbal communication skills
- Excellent communication skills
- Able to learn and assimilate information quickly
- Proven ability to work to deadlines, prioritise and multi-task
- To have awareness of limitations and boundaries
Desirable criteria
- Computer literacy
- Knowledge of computer systems- ICE, Infoflex
- Venepuncture and cannulation
Specific Skills
Essential criteria
- Ability to assess, plan and evaluate patient care
- Management of an acutely ill patient
- Good interpersonal skills with particular ability to liaise effectively with multidisciplinary team members
- Evidence of working well within a team
- Ability to demonstrate motivation
- Ability to work accurately and reliably under pressure
- Ability to make decisions, organise and prioritise own workload
- Evidence of commitment to customer care
Desirable criteria
- Experience with acute care or GI service setting
- Full Driving License with the ability to travel around sites
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sheila Needs
- Job title
- Lead Liver Clinical Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 01803654950
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