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Job summary

Main area
Healthcare Support Worker
Grade
3
Contract
Fixed term: 24 months (2year contract)
Hours
Full time - 37.5 hours per week (Mon-Fri initially, with a possible 7day service.)
Job ref
388-7208233-ACS
Employer
Torbay and South Devon NHS Foundation Trust
Employer type
NHS
Site
Torbay Hospital
Town
Torquay
Salary
£24,071 - £25,674 Per annum
Salary period
Yearly
Closing
16/07/2025 23:59

Employer heading

Torbay and South Devon NHS Foundation Trust logo

Senior Healthcare Support Worker

3

Job overview

Our Healthcare Support Worker will be based within the gastroenterology department, providing support to the Liver Specialist Nursing their and the patients accessing this service.

You will work under the supervision of qualified nurses, doctors and allied health professionals within an inpatient setting, outpatient and community setting.

Main duties of the job

  • To provide general and specialist information to a variety of patient diagnosed with liver disease and alcohol related liver disease.
  • To screen patients in the hospital to identify those at risk from alcohol harm. Working with other members of the Alcohol Care Team (ACT)  in the care and management of patients.
  • To work closely with clinical nurse specialists undertaking a variety of skills working within set guidelines i.e phlebotomy, vensections, fibroscans.  Full training will be given.
  • Contribute to maintaining and organising the day to day running of the liver nursing service dealing with phone calls, referrals emails, patient queries etc.
  • Currently this is a Monday to Friday service but may be subject to change.

Working for our organisation

Why Work With Us

This is an exciting opportunity to join a service within Torbay and South Devon NHS Foundation Trust.

The Liver Team and Alcohol Care Team works within a friendly and well-established Gastroenterology Department that provides seamless multi-speciality care, with an ethos in facilitating the right care, at the right time, in the right place.

Detailed job description and main responsibilities

Please see the attached Job Description for a detailed job description and a main responsibility proforma.

Person specification

Qualifications

Essential criteria
  • NVQ 3 in healthcare related subject or equivalent
  • Literacy and numeracy to National Qualification Framework level 2
  • Evidence of continuing professional development
Desirable criteria
  • Courses/further study attended to demonstrate evidence of personal development
  • Knowledge of or experience in Liver and Alcohol Services

Knowledge

Essential criteria
  • Good written and verbal communication skills
  • Excellent communication skills
  • Able to learn and assimilate information quickly
  • Proven ability to work to deadlines, prioritise and multi-task
  • To have awareness of limitations and boundaries
Desirable criteria
  • Computer literacy
  • Knowledge of computer systems- ICE, Infoflex
  • Venepuncture and cannulation

Specific Skills

Essential criteria
  • Ability to assess, plan and evaluate patient care
  • Management of an acutely ill patient
  • Good interpersonal skills with particular ability to liaise effectively with multidisciplinary team members
  • Evidence of working well within a team
  • Ability to demonstrate motivation
  • Ability to work accurately and reliably under pressure
  • Ability to make decisions, organise and prioritise own workload
  • Evidence of commitment to customer care
Desirable criteria
  • Experience with acute care or GI service setting
  • Full Driving License with the ability to travel around sites

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Disability confident committedArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sheila Needs
Job title
Lead Liver Clinical Nurse Specialist
Email address
[email protected]
Telephone number
01803654950
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