Job summary
- Main area
- Midwifery
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 388-7132347-ACS
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Women's Health Unit, Torbay Hospital
- Town
- Torquay
- Salary
- £24,071 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 15/05/2025 23:59
Employer heading

Maternity Support Worker
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen to join our existing maternity support worker team on a permanent basis.
As a MSW, you will work closely with our midwifery team to deliver a high standard of safe, evidence based care. You will care for pregnant people, postnatal people and new-born babies.
Working with the multi-disciplinary team, you will be responsible for assisting the midwifery staff to improve and maintain high standards of safe care, health and well-being of women and their families using the maternity service.
Main duties of the job
- To undertake observations of mothers and babies and report to the midwife
- To support mothers to establish feeding for their newborn baby and to facilitate informed choice
- To carry out additional tasks as delegated by the Registered Midwife and once appropriate training has been given and be able to complete all documentation and inform the midwife of findings:
- Maintenance and preparation of Antenatal/postnatal ward and delivery suite environments.
- Cleaning of equipment.
- Undertake venepuncture and cannulation
- Process umbilical cord pH
- Blood glucose monitoring in women and neonates
Working for our organisation
Torbay hospital maternity unit has approximately 1800 births per year. We provide care to families from diverse backgrounds across Torbay and South Devon.
We have an 8 bedded delivery suite with a bereavement room, an 19 bedded ante/postnatal ward and we also have a 2 room midwife led birth centre in Newton Abbot Hospital.
Detailed job description and main responsibilities
- Communicate appropriately with a wide range of people including staff, patients and visitors
- Answer the telephone, take messages and refer to the Midwife for instructions
- To reinforce professional advice given to women and their families
- Provide reassurance to new mothers and birthing partners when necessary
- Provide high quality, safe care to pregnant people, postnatal people and their babies
- Recognising and responding to situations within the work area and report to the midwife in charge
- Assisting with the undertaking and implementation of risk assessments
- Organise own workload and prioritise care
- Carry out routine observations and blood tests as directed, documenting results in the notes
- Assist with chaperoning the doctors as required
- Carry out acquired nursing skills as directed, documenting care in the notes
- Be aware of the woman’s emotional, social and physical needs, reporting to the midwife as necessary
- Work autonomously within Trust guidelines and sphere of professional practice
- Only uses equipment following appropriate training, ensuring equipment register is updated appropriately
- Applies knowledge and skills of the Trust’s Health and Safety Policy to clinical practice
- Adheres to the Trust Violence and Aggression Policies to ensure personal and maternity staff’s safety
- Uphold the safety of the woman within a clinical governance framework
- Adhere to trust data protection and Information Governance policies
- To undertake observations of mothers and babies and report to the midwife
Person specification
Qualifications and training
Essential criteria
- Adult vital signs
- Venepuncture
- Good Communication
- NVQ 3/ Apprenticeship or equivalent qualification
- Recent experience working clinically within a healthcare setting
Desirable criteria
- Training in neonatal life support
- Care Certificate
- Cannulation
- ECG
Knowledge and experience
Essential criteria
- Trained to undertake phlebotomy, or working towards
- Willing to undertake additional training for clinical skills
- Safeguarding Children level 2 training
- Experience in a customer focused environment
- Keen and willing to learn new skills to enhance patient care
- Understand the importance of Health and Safety
- Experience working as part of a team
Desirable criteria
- Experience working on a maternity unit
- Knowledge of infant feeding
Specific skills
Essential criteria
- Ability to work within a team, undertake instructions from other professionals and appropriately report back to the midwife in charge.
- Able to demonstrate an excellent level of literacy, numeracy, verbal and written skills.
Desirable criteria
- Ability to perform observations on newborn babies
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah White
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01803 654409
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