Job summary
- Main area
- District Nursing
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (8.30am - 4:30pm)
- Job ref
- 152-C115.25A
- Employer
- Dorset HealthCare University NHS Foundation Trust
- Employer type
- NHS
- Site
- District Nursing Team Blandford Hospital
- Town
- Blandford
- Salary
- £24,625 - £25,674 p.a.
- Salary period
- Yearly
- Closing
- 29/07/2025 23:59
Employer heading
Admin Assistant
Band 3
Job overview
We have a full time admin assistant post in the District Nursing Team based in Blandford Hospital. You will require excellent communication and interpersonal skills and IT literate.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Main duties of the job
To be responsible for liaising with patients, staff and the general public and to deal with enquiries in a kind and courteous manner.
To ensure that telephones are answered promptly and enquiries are dealt with in an efficient and effective manner.
To respond to internal and external telephone, written and email communications. Communication will largely be with work colleagues, patients/carers in the community, visitors, general public and/or other external contacts.
To work within standard administrative procedures and to seek guidance from their line manager as appropriate.
Working for our organisation
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Detailed job description and main responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Person specification
Business Travel
Essential criteria
- Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business. Level 2*
Knowledge and Skills
Essential criteria
- NVQ Level 2 or equivalent level
- Previous Computer and IT experience
Desirable criteria
- Understand NHS working
- Work within admin scope
Job Specific
Essential criteria
- Experience dealing with public, telephone enquires, work unsupervised.
Personal Qualities
Essential criteria
- Ability to use own initiative within sphere of responsibility
Information Technology
Essential criteria
- Keyboard skills
- Familiarity with the Window package
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Vickie Whittingham
- Job title
- Lead District Nurse, North Dorset
- Email address
- [email protected]
- Telephone number
- 07825755189
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