Job overview

An opportunity has arisen for a Team Administrator to join the Community Mental Health Teams across Dorset. This is a full time post of 37.5hours per week, to be flexible between Monday and Friday.

 The successful candidate will be responsible for supporting the team of Physical Health Support Workers working across Primary and Secondary Care. The main duties will include typing appointment letters and dealing with incoming mail and telephone calls, diary coordination, including booking and rescheduling appointments with patients. 

Applicants must have excellent communication skills, an organised and methodical approach to their duties and enjoy a very driven administrative role. They must also be a team player who can respond quickly and easily to changing priorities and demands. Exceptional organisational and IT skills are essential for this role as well the ability to prioritise tasks and workload. A flexible, co-operative approach will be important, as you will be joining a busy, friendly team, where you will receive regular supervision.

An understanding of the NHS is preferable but not essential, along with experience of working with an electronic patient record system.

We welcome informal enquiries, please contact Monika Dhliwayo on 07775035400

Applications from candidates that require current skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

The successful candidate will be responsible for supporting the team of Physical Health Support Workers working across Primary and Secondary Care. The main duties will include diary coordination, including booking and rescheduling appointments with patients, typing appointment letters and dealing with incoming mail and telephone calls.

To provide administrative and organisational support to physical health  support workers including providing typing/word processing together with a high level of communication, telephone skills and a high degree of initiative.

You will operate a range of confidential manual and computerised information record systems; accurately maintain service user files and other local recording systems.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. 

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities. 

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. 

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.