Job overview

We are looking for an enthusiastic and engaging individual who thrives on working in a busy and friendly community team in the role of Team Administrator.

This role is essential to supporting the day to day administrative tasks as well as liaison with other members of the team to deliver an efficient office system.  The successful candidate will work with existing administrative staff in providing comprehensive, effective and confidential support to the team. 

Excellent customer service skills together with a warm and welcoming manner is essential as you will be the first point of contact for young people, families and visitors to the service. 

The service is entering an exciting period of growth, with new investments and initiatives underway. This role will evolve alongside the development of our service; initially, you may support existing teams while new structures are implemented. All positions are pan-Dorset and will involve having a temporary base during the transitional phase. As our service develops, some roles may involve working flexibly within extended hours to reflect our commitment to being there at the moments that count most. This is more than just a role - it’s a chance to help shape a growing service and be part of something that really matters. We are looking for compassionate, adaptable and positive individuals who are inspired by the idea of making a genuine difference and who want to help shape the future of care in our community.

Main duties of the job

To liaise with young people and their families to support the clinical team to deliver person centred care. 

To support clinicians with their work including typing clinical letters and organising appointments and minuting meetings.  

To maintain records including computerised systems, databases and spreadsheets required by the Team e.g. referral information, waiting times, group therapy lists.

To organise and prioritise own routine and non-routine daily workload. To have input into developing, organising and implementing new office procedures and systems e.g. Developing/updating of spreadsheets, procedures for processing data and monitoring waiting times.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.  Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.