Job overview

Band 3 HCA

Dorset Vaccination Service (Pan-Dorset)

Are you organised, compassionate and motivated to make a real difference?

We are looking for a Band 3 Health Care Assistant to join our friendly Integrated Vaccination Service Clinic Team. This is a varied and rewarding role combining patient-facing care with administrative and coordination responsibilities to support safe, efficient and equitable vaccination delivery across Dorset.

We are a pan-Dorset team working across locations including Blandford, Boscombe, Wareham, Weymouth, Swanage and Portland. We deliver perinatal, seasonal and newborn BCG vaccination programmes, alongside outreach clinics designed to improve access for underserved communities.

As part of our supportive and inclusive team, you will:

• Assist with vaccination clinics and patient care
• Undertake administrative and data tasks
• Help coordinate clinics and support service delivery
• Contribute to improving access and reducing health inequalities

We are an award-winning service (RCM and Dorset HealthCare Inspire Awards), committed to high-quality, patient-centred care.

We are looking for someone who:

• Has excellent communication skills
• Is confident using IT systems and managing data
• Can balance clinical and admin tasks
• Works well independently and within a team

Why join us?

• Supportive, motivated team environment
• Meaningful work improving population health
• Training and development opportunities

Join us and help make a difference across Dorset.

Main duties of the job

This role forms an integral part of vaccination delivery across Dorset, supporting clinics for adults and children, including perinatal and BCG clinics. Alongside clinical support, the post holder will play a key role in administration, patient coordination and data management, ensuring smooth, efficient and safe clinic delivery.

Key responsibilities include:

• Supporting the planning and coordination of perinatal and BCG clinics
• Working with the Access and Inequalities Lead to support pop‑up clinics in community settings
• Managing patient contacts, conversations and appointment queries
• Booking appointments and supporting clinic organisation
• Accurate data entry, record keeping and information management
• Supporting vaccine delivery, storage, cold chain and clinic logistics
• Working collaboratively within a supportive multidisciplinary team

The post holder will receive regular supervision and be encouraged to develop skills within a service that values learning, reflection and continuous improvement.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.  Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. 

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. 

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.