Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 153-CO05830
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Bournemouth Hospital
- Town
- Bournemouth
- Salary
- £24,937 - £26,598 pa/pro rata
- Salary period
- Yearly
- Closing
- 12/04/2026 23:59
- Interview date
- 23/04/2026
Employer heading
Education and Training Co Ordinator
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
An exciting opportunity has arisen in the Blended Education & Training Department (BEAT) for a motivated Band 3 Education & Training Coordinator within the Education Administration Team across UHD.
You will act as a source of advice and guidance for managers and staff on issues relating to Trust Induction, mandatory training programmes and clinical skills administration, training records and competencies. Working within a small team of coordinators you will provide an efficient and effective support service which meets departmental, Trust and national standards, policies and procedures.
As an initial point of access to the service you will be committed to team working, be self-motivated and have excellent administration and communication skills. This would include telephone, email, video conferencing calls and participation in team meetings. The role is varied; you will need to be enthusiastic, efficient, adaptable to the needs of the service and determined to add value to the organisation.
Additional contact information:
April Stansfield - [email protected]
Mandatory Training Lead
Base Location: Cross site working at Poole Hospital and Bournemouth Hospital
Interview Date: 23rd April 2026
Main duties of the job
We are looking for a full-time candidate 37.5 hours per week, however part time will be considered, with flexible hours depending on service requirement. Monday working would be preferred.
The ideal candidate will have previous experience of using and administrating an electronic training database, with a high attention to detail and a flare for problem-solving. This role will involve the inputting and analysis of training and education data, so good data entry skills and working knowledge of Excel are a must. Previous experience within the NHS and a working knowledge of the Electronic Staff Record and Oracle Learning Management systems are also desirable, but not essential.
Main duties of the job will include:
- Administration of training programmes e.g. setting up & closing classes in ESR/OLM
- Dealing with face to face and phone queries in a timely and professional manner
- Booking of specialist speakers, training facilities and creating timetables
- Communication with line managers, ward clerks and Human Resources teams
- Customer service including enquiries, shared email account management, telephone support, client signposting
- Data management and record keeping
- Minute taking and production of agenda
Working for our organisation
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
For further details / informal visits please use the contacts listed.
Person specification
Qualifications
Essential criteria
- English – GCSE Grade C or above or equivalent e.g. Functional Skills Level 2
- Maths – GCSE Grade C or above or equivalent e.g. Functional Skills Level 2
- Vocational Level 3 or equivalent in relevant field
Desirable criteria
- IT/Computing GCSE, NVQ or equivalent
Experience
Essential criteria
- Experience of working within an office environment
- Experience of customer facing work environment
- Experience of taking and transcribing meeting notes/minutes
- Experience of using computerised and web-based information systems, databases and social media
Desirable criteria
- Experience of working within an education facility
- Experience of working within an NHS Setting
Skills
Essential criteria
- High level of competency with Microsoft Office 365 including Microsoft Teams
Desirable criteria
- Competent in NHS National Electronic Staff Records
Other
Essential criteria
- Knowledge of administration and clerical systems and procedures
Desirable criteria
- Knowledge of GDPR law
Personal Attributes
Essential criteria
- Ability to manage and prioritise own workload
- Able to work across the various Trust Sites
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- April Stansfield
- Job title
- Mandatory Training lead
- Email address
- [email protected]
- Telephone number
- 0300 019 4158
- Additional information
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