Job summary
- Main area
- Cardiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Job ref
- 153-ME04545
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Bournemouth Hospital
- Town
- Bournemouth
- Salary
- £24,625 - £25,674 pa/pro rata
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading
Bookings Co-ordinator - Cardiology
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
The Cardiology team at UHD are very excited to recruit a bookings co-ordinator to join our elective procedures booking team. The team is based within Cardiology on the Bournemouth site. If you enjoy puzzles and logical thinking, this job is for you!
You will need to be highly organised, IT proficient, professional and have excellent communication skills.
At times you will be dealing with sensitive information and communicating this to patients. You will need excellent attention to detail and enjoy problem solving.
Base Location: Royal Bournemouth Hospital
Interview Date: TBC
Main duties of the job
- Manage elective waiting lists across cardiology
- Booking patients, dealing with cancellations, booking additional ad-hoc lists
- Following 6:4:2 scheduling processes
- Ensuring good utilisation of lists
- Liaising daily with clinicians regarding patients and schedules
- Liaising daily with cath lab teams regarding patient lists
- Clinic preparation where required
- Dealing with patient enquires
- Work closely with performance manager to ensure targets are met
- Ad-hoc administrative duties
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
Essential criteria
- Basic computer and keyboard skills
- GCSE in English or equivalent
Experience
Essential criteria
- Experience of working with members of the public
- Previous clerical experience within a busy office, working under pressure and to strict deadlines
- Ability/experience to work in a demanding environment
Desirable criteria
- Experience working in a health care organisation
- Experience working as an Admissions Officer
- Experience working in cardiac environment
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kaye Woodward
- Job title
- Deputy General Manager
- Email address
- [email protected]
- Telephone number
- 0300 019 6231
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