Job summary
- Main area
- Gynaecology
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Job share - 15 hours per week (Days flexible between Monday - Wednesday)
- Job ref
- 153-SP04516
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Bournemouth Hospital
- Town
- Bournemouth
- Salary
- £26,530 - £29,114 pro rata
- Salary period
- Yearly
- Closing
- 26/05/2025 23:59
Employer heading
Consultant secretary
NHS AfC: Band 4
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
This is an exciting opportunity for an experienced Medical Secretary to join our gynaecology team at UHD.
The post holder must be IT literate and ideally familiar with hospital computer systems including eCamis, EPR, and Soliton. Previous secretary experience is essential.
Required qualities include: efficient, a capable communicator, have audio typing experience, be a team player, organised, have the ability to prioritise own workload, maintain discretion and be able to work in a busy environment.
Main duties of the job
- To provide a high standard medical secretarial and administrative
support to Women’s Health Consultants and their teams, including
managing electronic diary of appointments, word processing, filing,
audiotyping, photocopying and composition of letters, booking clinical
appointments.
- To deal with complex routine and non-routine queries from patients,
visitors, clinicians and other internal or external parties.
- To receive and communicate difficult sensitive and confidential
information, using tact and persuasion skills whilst communicating with
anxious/distraught patients and relatives often with language and
communication difficulties.
- To prepare appropriate responses and requests for Consultants and
medical staff.
- To be a focal point of contact for Gynaecology queries via email, phone
and in person.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how
we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the
New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers
interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess
mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal
commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National
terms and conditions
Detailed job description and main responsibilities
Please see Job Description and Person Specification for further information and expectations of the role.
Person specification
Qualifications
Essential criteria
- NVQ level 3 in a relevant subject or equivalent level of qualification or significant previous proven experiecec
- GCSE Maths & English - C grade and above
Desirable criteria
- ECDL Level 3 or equivalent
Experience
Essential criteria
- Significant Administrative/secretarial Experience
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information
Desirable criteria
- Previous NHS experience
Knowledge & Skills
Essential criteria
- Good Knowledge of IT systems including Microsoft Packages
- Audio & Touch Typing
Desirable criteria
- Good Knowledge of Hospital Systems - EPR, Ecamis, Soliton
Technical Skills
Essential criteria
- Excellent Communication and interpersonal skills, including proactive and sensitive approach
- Ability to produce error free and well-presented material demonstrating high level of accuracy and fine attention to detail
- Good time management, prioritising and organisational skills including ability to work to tight deadlines
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Zara Lee
- Job title
- Operational Support Manager - Women's Health
- Email address
- [email protected]
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