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Job summary

Main area
Gynaecology
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
153-SP04643
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Bournemouth
Town
Bournemouth
Salary
£37,338 - £44,962 pa
Salary period
Yearly
Closing
22/06/2025 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Operational Support manager

NHS AfC: Band 6

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

The post holder will be a key member of the Women’s Health directorate Management Team, invested in  the delivery of inpatient, outpatient and theatre functions in support of patient management and flow, delivering on targets and providing support to the service in line with the NHS plan and the Trust’s Service Improvement Agenda; and supporting achievement of key performance indicators within the specialty.

Main duties of the job

·         Provide effective and appropriate managerial leadership within the Women’s Health Directorate;

·         Responsive and proactive daily management of services;

·         Support the delivery of waiting time & access targets set by the Trust and nationally;

·         Support the delivery of safe and quality care to those accessing and receiving service within the Trust.

·         Direct Line management of the Secretarial teams and Admissions team.

·         Oversight and management of the colposcopy service; looking at capacity, adherence to screening programme regulations and achievement of targets.

  • Support and provide cover for the band 5 as required.

For further information please refer to the job description attached

Working for our organisation

Our values define who we are as #TeamUHD.  They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. 

This means that some services may move site this year or next, either temporarily or long term.  Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.   

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Detailed job description and main responsibilities

Provide effective and appropriate managerial leadership within the Women’s Health Directorate;

·         Responsive and proactive daily management of services;

·         Support the delivery of waiting time & access targets set by the Trust and nationally;

·         Support the delivery of safe and quality care to those accessing and receiving service within the Trust.

·         Direct Line management of the Secretarial teams and Admissions team.

·         Oversight and management of the colposcopy service; looking at capacity, adherence to screening programme regulations and achievement of targets.

  • Support and provide cover for the band 5 as required.

For further information please refer to the job description attached

Person specification

Qualifications

Essential criteria
  • Degree level

Skills

Essential criteria
  • High level of computer skills and knowledge of Microsoft office
Desirable criteria
  • Advanced typing skills

Experience

Essential criteria
  • Experience in waiting list management
  • Understanding of hospital procedures and policies
  • Experience of analysing large data fields and collating information for presentation
  • Experience of service and quality improvement within the healthcare setting
Desirable criteria
  • Previous NHS experience

Knowledge

Essential criteria
  • Range of computer software knowledge
  • Managerial knowledge
  • Knowledge of access policies and procedures
Desirable criteria
  • Knowledge of Ecamis and EPR
  • Knowledge of cosmos reporting

other

Essential criteria
  • Ability to empower others
  • Adaptable to gain support and influence improvements
  • excellent interpersonal skills

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lucy Seare
Job title
Deputy General manager for Women's Health
Email address
[email protected]
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