Job summary
- Main area
- Respiratory
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: part time
- Hours
- Part time
- Flexible working
- Job ref
- 153-ME04926
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- RBH
- Town
- Bournemouth
- Salary
- £24,937 - £26,598 pa
- Salary period
- Yearly
- Closing
- 09/09/2025 23:59
Employer heading
Support Secretary - Respiratory
NHS AfC: Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
Are you a very reliable, hardworking and personable with high standards of work and attention to detail? Do you feel happy to know you have done an excellent job? Are you known for always going the extra mile? If so, keep reading as this maybe the right role for you.
The successful post holder will join the other members of the team in the Respiratory Department at the Royal Bournemouth Hospital .
We are looking for a motivated individual, who thrives in a busy work environment, ideally with previous NHS secretarial experience. Medical terminology and excellent general secretarial and organisational skills are key. A team player is a vital ingredient in this role with a flexible attitude to work.
The duties will include:
· Audio typing of clinic, result letters or proof reading with amendments.
· Telephone queries internal and external
· Any other administration duties as required.
· Day-to-day support for the admin team to ensure day to day work is completed.
· Can do attitude
Main duties of the job
To succeed in this role you will need to possess good communication skills and have a passion to deliver outstanding service to our patients.
Attention to detail and multi tasking is a must as well as a calm and caring attitude and the ability to work well on your own and within a team.
Some NHS experience would be good but full training will be given.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Detailed job description and main responsibilities
- To fully support the secretaries and and wider team in their roles and to help cover during sickness and annual leave.
- Look up, sort and file patients’ results.
- To process any correspondence as directed by the Band 4 secretary
- Photocopying, scanning and general filing.
- Be responsible for out-going post, meeting afternoon deadline.
- To answer secretaries’ telephones and take messages when required.
- To maintain any spreadsheets.
- To maintain virtual clinics, attending, inputting outcomes and generating follow up’s as directed.
- To record adhoc telephone attendances.
- Scan all new Choose & Book referrals if required.
- Typing clinic/additional letters to GP’s, patients and other Allied Health Professionals, using digital dictation when appropriate.
- Assisting SPN Secretaries with admin duties.
- Any other administration duties as required.
Person specification
Qualifications
Essential criteria
- GCSE in English and Maths or equivalent
- Vocational level 3 in relevant field or equivalent experience
Desirable criteria
- Minute taking Skills
- Medical terminology
Experience
Essential criteria
- Experience as working as a Medical Secretary
Desirable criteria
- NHS Admin Experience
Technical Skills Competencies
Essential criteria
- Computer literate with word processing experience
Desirable criteria
- Audio typing
- eOps trained on ecamis or similar
Knowledge
Essential criteria
- Understanding of secretarial procedures
- Understanding of Microsoft Word
Other requirements specific to the role
Essential criteria
- Good verbal and written skills
- Attention to detail
- Flexibility with working pattern
Personal Attributes
Essential criteria
- Team member
- Effective communicator
- Well-presented
- Ability to deal with sensitive issues
- Ability to organise own workload with priorities
Language requirement
Essential criteria
- Be able to speak English as necessary to undertake the role
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Mary Gillison
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 0300 019 4642
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