Job summary
- Main area
- Trauma & Orthopaedics
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: minimum hours are 19 hours per week
- Hours
- Full time
- Part time
- Job ref
- 153-SU04765
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Bournemouth Hospital
- Town
- Bournemouth
- Salary
- £24,625 - £25,674 pa/ pro rata
- Salary period
- Yearly
- Closing
- 20/07/2025 23:59
Employer heading

Healthcare Support Worker- Orthopaedic Outpatients Department
NHS AfC: Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
Are you passionate about caring for others?
Why not join the NHS in a rewarding career as a Healthcare Support Worker?
We can offer fully supported training for the role as well as support and guidance to career progression in our Orthopaedic Outpatients Department
No previous experience is necessary, as we provide the training you will need to succeed in this role. We offer a bespoke full induction, support you through the care certificate and beyond, with mentors on the wards to help you reach your potential and deliver first class care to our patients.
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.
Our HCSWs are invaluable to the trust and play an integral role in the wards and departmental teams. The role of a HCSW can be challenging but overall rewarding. Working alongside likeminded people, our teams are caring, compassionate and inclusive. We believe in “growing our own” and support progression pathways to staff nurse training applications.
Main duties of the job
Main duties of the job
Full time and part time hours available.
Monday to Friday 8:00 - 18:00pm no bank holidays or weekends. Minimum hours are 19 hours per week.
fully flexible across all shift patterns
To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients and ensuring high standards of
documentation are maintained. To undertake all duties listed however these duties will vary . This could include working with children and young people right through to older people. No duties should be undertaken unless appropriate training or induction has taken place in
accordance with trust policies.
As part of the selection process you will be required to complete a numeracy and literacy assessment alongside an interview.
Please note we are unable to offer sponsorship for this position.
Current base Location: Royal Bournemouth Hospital
PLEASE NOTE - the Orthopaedic Outpatients Department will be moving to Poole Hospital in January 2026 - see further information below
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
There is a planned move for this service anticipated during winter 2025, when this role and base of work will relocate to Royal Bournemouth Hospital. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
Essential criteria
- Good standard of Numeracy & Literacy
- Completion of a competency based workbook or relevant experience to vocational level 3
Desirable criteria
- Short courses to undertake patient and clinical care duties
Experience
Essential criteria
- Ability to adapt and learn in a health care environment
Desirable criteria
- Previous experience of working within a care environment/NHS
- Experience of working as part of a multidisciplinary team
- Experience of working with the public
- Basic food handling
Knowledge
Essential criteria
- An understanding around basic patient care
Desirable criteria
- Knowledge of care and related procedures, clinical observations
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Caroline Berry
- Job title
- OOPD Clinical Lead
- Email address
- [email protected]
- Telephone number
- 0330 019 4912
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