Job overview

The  Mid/West Dorset Locality (Bridport and Dorchester) Community Mental Health Teams are looking for a part time Team Secretary to aid in the provision of a flexible, comprehensive, effective and confidential administrative support service . 

You will ensure the provision of an effective and efficient secretarial and administrative support including dealing with telephone enquiries, relatives, carers, GPs and other agencies maintaining good communications between staff members of the Trust, GP Practices and outside representatives demonstrating discretion and confidentiality.

You should have a calm, approachable manner to deal with a busy working environment as you will be the first point of contact for people wishing to access the specialist service.

Main duties of the job

To record and action as a priority all referrals received on behalf of the team on the service user electronic records system as directed by the Clinical Team Leader.

To have access to team diaries for the purpose of planning and organising events and activities including the organisation of meetings and attend as required and take/transcribe formal minutes at meetings.  

To maintain accurate electronic records of service user's personal data including the scanning and uploading of all documents, and entering of appointments. 

To undertake audio and copy typing of medical letters, appointment letters, assessment letters, and reports ensuring maintenance of high quality, accuracy and adherence to  Trust standards  high quality.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. 

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. 

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.