Job summary
Employer heading
Dermatology Admissions Booking Officer
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
An exciting opportunity has arisen to join the Dermatology surgical admissions team based primarily at Christchurch Hospital.
Reporting to the Operational Manager, the role comprises all administrative procedures associated with the admission of elective, planned, diagnostic and cancer patients in order to contribute to the delivery of waiting time targets for all admissions.
The successful applicant will be a reliable, hard working person who has high standards and likes to do an excellent job where making a difference is what drives you most and you are passionate about providing high quality patient care.
Base Location: Christchurch Hospital
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
There is a possible planned move for this service during Autumn 2025, when this role and base of work will relocate to Poole site. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the post holder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
Essential criteria
- Educated to GCSE grade C or equivalent in English and Maths
Experience
Essential criteria
- Experience of working with members of the public
- Previous clerical experience within a busy office
Desirable criteria
- Experience of working in a health care setting
- Knowledge of medical terminology
- Knowledge of the 18 week Referral to Treatment pathway
Technical Skills Competencies
Essential criteria
- Good organisational skills and ability to prioritise workload
- Ability to work in a demanding environment, working under pressure and to strict deadlines
- Excellent customer service and communication skills
- Basic keyboard skills
- Basic Microsoft Word and Excel skills
Documents to download
Further details / informal visits contact
- Name
- Katie Garside
- Job title
- Surgical Admissions Officer
- Email address
- [email protected]
- Telephone number
- 0300 019 5237
- Additional information
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