Job overview

This is an excellent opportunity to join the secretarial team in the busy Gastroenterology Department at Dorset County Hospital.

The post-holder will work closely with all members of the clinical and support team in ensuring the delivery of a high quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills with knowledge of word-processing and other computerised systems.  All secretaries appointed to the Gastroenterology service have a shared responsibility to service the needs of the department.

Main duties of the job

• To provide comprehensive secretarial and administrative support to the Gastroenterology team in order to facilitate the smooth, efficient and effective running of all elements of the service
• Daily tasks to include audio typing and working with clinical systems 
• To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate.  This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation
• To work with the clinical and managerial teams to maintain and support departmental / divisional practice and procedures to ensure that both operational targets and quality standards are achieved.

Working for our organisation

The post holder will be an active and enthusiastic member of the Gastroenterology Department at Dorset County hospital providing  a first-contact service for patients within the service. The successful candidate will form part of a high quality and close team within the hospital.