Job summary
- Main area
- Medical Secretary - Department of Respiratory Medicine
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 32 hours per week (5 days)
- Job ref
- 405-25-AC341RESP
- Employer
- Dorset County Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Dorset County Hospital
- Town
- Dorchester
- Salary
- £24,937 - £26,598 pro rata per annum
- Salary period
- Yearly
- Closing
- 17/08/2025 23:59
Employer heading
Medical Secretary - Respiratory Medicine
NHS AfC: Band 3
Outstanding Care, Outstanding Careers
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For help with completing an application search DCHFT Our Recruitment Process
Job overview
An opportunity has arisen for an experienced secretary within the Department of Respiratory Medicine. This is an excellent opportunity for a self-motivated, enthusiastic and organised individual to join an extremely busy and dynamic team to provide secretarial support to the Respiratory Medicine Department and assist in the smooth, efficient and effective running of the service.
Main duties of the job
The successful candidate will primarily work for one Respiratory Consultants and provide secretarial and admin support to include excellent audiotyping, good and polite telephone manner and use of Microsoft Word, PAS and other IT systems in a working environment. Teamwork is an important part of this service to maintain a successful workflow, completion of tasks and to meet and achieve goals.
Working for our organisation
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Please be aware that this role is not CURRENTLY eligible for visa sponsorship. Applicants should be aware of the requirement to independently obtain ongoing right to work in the UK beyond the expiry of any temporary or time-limited permissions. Evidence of this will need to be shared with the HR Team to ensure our records remain up to date.
Detailed job description and main responsibilities
- Provides secretarial support to the Respiratory Medicine Department and members of the multi-disciplinary team to assist in the smooth, efficient and effective running of
the service. - Assists in the organisation of the Respiratory Consultant’s workload.
- Acts as a point of contact for patients/carers, providing information on systems and processes within the hospital, including appointment and admission-related information, to satisfactorily resolve queries. This includes establishing communication networks within the team and with other appropriate health care professionals.
- Work closely with the multi-disciplinary team to ensure the delivery of a high-quality service to the department. This will require the utilisation of good secretarial, clerical, communication and interpersonal skills.
- To have a positive day-to-day working relationship with the consultants, multi-disciplinary team members, managers, and support staff (e.g. Central Appointments, radiology etc.)
- Communicate tactfully and politely with patients/carers and staff in the exchange of verbal and written information.
- Deal with telephone, face-to-face and enquiries efficiently and with understanding, taking action as appropriate.
- Plan and organise own time/work.
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at [email protected] if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person specification
Education, Qualifications & Training
Essential criteria
- Educated to GCSE level or equivalent, including English at Grade C or above
- RSA stage III Word-processing or equivalent
Experience
Essential criteria
- Secretarial experience within the last 4 years in a Healthcare setting
- Experience of working with computer systems, to include Microsoft Office and PAS
- Experience of working with staff at all levels
- Knowledge and awareness of equality and diversity and valuing diversity principles
- Proven history of working under own initiative, organising and planning own work and work for the team, prioritising workloads to set deadlines and flexibly
- Knowledge and understanding of confidentiality and data protection
- Proven history of ability to deal with ever changing deadlines and demands
Skills, Abilities & Knowledge
Essential criteria
- Evidence of secretarial skills including excellent audio typing and minute taking
- Evidence of effective communication skills both written and oral
- Evidence of ability to respond quickly to changing priorities, organising own workload to meet deadlines
- Evidence of ability to work without direct supervision within broad procedural guidelines
- Evidence of ability to build and maintain good working relationships within a team
- To be able to demonstrate integrity and professionalism when dealing difficult situations
Desirable criteria
- Evidence of ability to exercise judgment when dealing with queries and to analyse and resolve problems
- Familiarity with using PAS (Patient Administration System) desirable, however training can be provided
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gill Monger
- Job title
- Respiratory Admin Team Lead
- Email address
- [email protected]
- Telephone number
- 01305 255259
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