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Job summary

Main area
Outpatients Department
Grade
NHS AfC: Band 2/3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Flexible to meet the needs of the department. This post may include weekend working.)
Job ref
405-25-CS294OUT
Employer
Dorset County Hospital NHS Foundation Trust
Employer type
NHS
Site
Dorset County Hospital
Town
Dorchester
Salary
£24,169 - £25,674 per annum
Salary period
Yearly
Closing
08/07/2025 23:59
Interview date
01/08/2025

Employer heading

Dorset County Hospital NHS Foundation Trust logo

Healthcare Support Worker - Outpatients

NHS AfC: Band 2/3

Outstanding Care, Outstanding Careers

For more information on our wonderful Trust search Join DCHFT and for more information on the benefits of working at DCHFT search DCHFT Staff Benefits

For help with completing an application search DCHFT Our Recruitment Process

 

Job overview

An exciting opportunity has arisen for a motivated Healthcare Support Worker with excellent communication skills to work as part of the Outpatient nursing team at Dorset County Hospital, supporting several different specialities for example Oncology, Gynaecology, Orthopaedics and Urology.

Outpatient’s is a diverse, multidisciplinary environment which requires flexible and adaptable skills, an aptitude to learn and a motivation to develop your own skills.

If you are a dynamic individual who enjoys a challenge and would like to join a team who are passionate about providing high quality care to their patients, then we want to hear from you.

Main duties of the job

The successful candidate will be enthusiastic, motivated and committed to give high quality nursing care and be able to work autonomously as well as part of a team. You will consistently ensure that a patient’s privacy, dignity and psychological well-being is maintained, at all times, as well as the care given is patient centred.

You need to have excellent leadership, communication and interpersonal skills. We require individuals who are forward thinking, well organised and have a positive attitude towards flexibility and change.

The successful candidate may be required to rotate through the other Outpatients areas, main DCH site , Weymouth Hospital  and South Walks House to support during times of annual leave and sickness. Recent Outpatient experience would be an advantage but not essential.

In order to meet the needs of the service, the working pattern is flexible. In the future this may include weekend working.

Working for our organisation

 At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

Detailed job description and main responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [email protected] if you are unable to view or download the attachment. 

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person specification

EDUCATION, QUALIFICATIONS

Essential criteria
  • English Functional skills level 1/ GCSE D-G
  • Maths Functional skills level 1/ GCSE D-G
  • Ability and willingness to undertake training necessary for the post.
Desirable criteria
  • NVQ Level 2 in Health Care or related field.
  • Completion of the Care Certificate.

Knowledge & Experience

Essential criteria
  • Recent Outpatient experience
  • Understanding of Band 2 role

Skills & Abilities

Essential criteria
  • Evidence of good communication skills.
  • Demonstrate an understanding of confidentiality.
  • Is able to demonstrate a positive attitude towards improving patient care.
  • Ability to work as part of a team.
  • Evidence of ability to maintain effective working relationships with colleagues, patients and visitors.

Employer certification / accreditation badges

Apprenticeships logoArmed Forces CovenantArmed Forces Covenant (Silver Award)NHS Pastoral Care Quality Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Katy Cockwell
Job title
Senior Sister Outpatients
Email address
[email protected]
Telephone number
01305 254356
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