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Job summary

Main area
Adult Mental Health, Acute Assessment Unit
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Early shifts 06:45 - 14:45, Late shifts 12:45 - 20:45, Long day shifts 07:15 - 21:00, Night shifts 20:30 - 07:40.)
Job ref
152-M595.25
Employer
Dorset HealthCare University NHS Foundation Trust
Employer type
NHS
Site
Forston clinic, Waterston ward
Town
Dorchester
Salary
£24,937 - £26,598 p.a.
Salary period
Yearly
Closing
06/04/2026 23:59

Employer heading

Dorset HealthCare University NHS Foundation Trust logo

Mental Health Support Worker

Band 3

Job overview

Waterston Unit is a mixed sex ward, with 18 beds, providing high quality care and treatment for patients who have physical, social, psychological and emotional health needs. The purpose of the ward is to offer comprehensive assessments and treatment enabling patients to have shorter stays in hospital and develop clear plans of care.  The team are highly motivated for implementing recovery-based care, with an emphasis on therapeutic and diverse interventions.  We work closely as a multi-disciplinary team and value learning, having regular teaching and supervision.

The multi-disciplinary team provides treatment and care for a wide range of mental health illnesses including Schizophrenia, Bipolar, Depression, Anxiety and Emotionally Unstable Personality Disorder.  The aim of staff is to provide high quality care and treatment and enable patients to return home with support from the Home Treatment Team and/or their Community Mental Health Team.

In return we can also offer you:

  • The Trust will provide additional support to secure accommodation for the successful applicant if required
  • Dedicated career pathways and great opportunities for continuing professional development
  • Monthly pay plus enhancements for night, weekend and bank holiday working
  • NHS pension scheme
  • NHS discount and salary sacrifice scheme

Main duties of the job

We are proud to:

  • Treat patients using positive engagement, psychological approaches (including CBT and DBT-informed practice) and medicines
  • Place patients and their families/carers at the centre of recovery
  • Co-produce individualised care plans
  • Prioritise both mental and physical wellbeing
  • Encourage meaningful activity both on and off the ward
  • Promote independence, healthy lifestyles and self-care
  • Work alongside other health professionals and utilise excellent communication skills for handovers of information. 

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application.  However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidate’s individuality, and it becomes much harder to get a sense of who you are and your authentic experience.  If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety.  If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Please be aware that applications from candidates that require sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Person specification

Knowledge, skills and training

Essential criteria
  • NVQ level 2 or 3 or equivalent level of experience
  • Literate / Numerate

Job Specific Experience

Essential criteria
  • Ability to work in a team
  • Good communication skills
  • Ability to remain calm in stressful situations
Desirable criteria
  • Experience of working within a care setting for a substantial period

Information Technology

Essential criteria
  • Basic IT keyboard skills, normally obtained through practice or practical training

Additional requirements

Essential criteria
  • A level of fitness and ability to participate and complete PMVA, Breakaway training and Manual Handling (practice and theory).
  • Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.
  • Ability to meet contractual requirements and participate in 24 hour care

Employer certification / accreditation badges

National Interim Quality MarkNHS Pastoral Care Quality AwardModern Slavery ActApprenticeships logoNo smoking policyAge positiveInvestors in PeopleImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingPrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tom Conroy
Job title
Ward Manager
Email address
[email protected]
Telephone number
01305361391
Additional information

It is best to contact me via email.

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