Job summary
- Main area
- Education, Learning and Development Service
- Grade
- Band 3
- Contract
- 12 months (The Fixed term contract rather than substantive is due to a request for the dysphagia training being under review and there being potential patient safety concerns and increases in training. FTC will give us the opportunity to review training needs and demands.)
- Hours
- Part time - 22.5 hours per week (Flexible to service needs)
- Job ref
- 152-S096.25
- Employer
- Dorset HealthCare University NHS Foundation Trust
- Employer type
- NHS
- Site
- Forston Clinic/Mod base, West Moors
- Town
- Dorchester
- Salary
- £14,962 - £15,958 p.a.
- Salary period
- Yearly
- Closing
- 04/09/2025 23:59
Employer heading
Learning and Development Administrator
Band 3
Job overview
An exciting opportunity to join our Professional Development and Clinical Education Team as an Administrator (Dysphagia Training Team) within the Learning and Development Service. You will be working within a small, dynamic and dedicated team who provide Dysphagia training to staff within Dorset Healthcare and to the wider ICS and private sector.
The role involves hybrid working; Office based (Forston Clinic, MOD base, West Moors or Sentinel House), within Trust training venues and external venues across the county and with the opportunity for some working from home as required/agreed. You will assist with the smooth running of the Service, assist the trainer with classroom training (involving the preparation of food and thickening agents), be responsible for the maintenance and transportation of training equipment, maintain excellent interpersonal and communication skills and effective working relationships in respect of training, education and CPD for our workforce and external agencies.
You will be a good team worker, enjoy working with people and have excellent organisational, planning and customer service skills. You will have comprehensive knowledge of MS Office applications, with a focus on Outlook, Word and Excel.
This is a part-time post of 22.5 hours /3 days per week. Days to be agreed but flexible working may be required in response to service needs.
Main duties of the job
We are looking for a motivated and proactive team player with demonstrable administrative experience to provide a comprehensive administration and training support service to the Dysphagia Training Team (and wider team if required) . You will be required to assist with the smooth running of Dysphagia training in a variety of settings across Dorset and therefore have a willingness to travel.
To assist and support the specialist Dysphagia Training across Dorset
To assist the Dysphagia trainer in the classroom
To provide administrative support for Learning & Development projects
Develop & maintain close working relationships and work collaboratively with the L&D Team to meet the Trust's L&D goals
Working for your organisation
Working within our Professional Development and Clinical Education Team you'll be part of a friendly, supportive, enthusiastic, forward thinking and highly professional team. You'll challenge yourself, advance your career, and have the opportunity to have your voice heard. You'll be part of a team who pride themselves on promoting excellence in practice by delivering accredited training whilst working towards our vision to be better every day through excellence, compassion and expertise in all we do.
We are a trust and a team who hold staff well-being at its heart with a vision for all employees to have a sense of fulfilment and belonging at work and for them to experience a culture that is healthy, inclusive, compassionate, and safe.
Working for our organisation
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Detailed job description and main responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact [email protected]
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position
Person specification
Knowledge, skills and training
Essential criteria
- Minimum of 5 GCSE (L2) Grade C or equivalent in Mathematics and English Language
- Skills for communication of complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
- Knowledge and experience of administrative procedures and systems
Business travel
Essential criteria
- Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business. Level 2
Job Specific Experience
Essential criteria
- Previous experience of, and a strong commitment to, delivering a customer focused service
- Experience of working within defined administrative procedures
- Ability to use own initiative within sphere of responsibility
- Evidence of good communication skills, both verbal and written to interact and resolve queries with staff at all levels
Desirable criteria
- Previous experience of working within an administration role in a Learning & Development Service
- Knowledge of Dysphagia and the use if the IDDSI Framework
Information Technology
Essential criteria
- Excellent working knowledge of MS Office applications, with a focus on Word, Excel and PowerPoint
Desirable criteria
- Advanced IT Skills and understanding of information systems set-up, data entry and interrogation.
Personal qualities/attributes
Essential criteria
- Evidence of demonstrating the Trust’s values and behaviours.
- Positive and enthusiastic approach to work
- Ability to plan and work independently
- A flexible and adaptable approach to all aspects of work
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Helen Barnes
- Job title
- Professional Development & Clinical Education Lead
- Email address
- [email protected]
- Telephone number
- 07876840065
- Additional information
Contactable Tues - Fri 9am - 5pm.
Informal visits welcomed
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