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Job summary

Main area
Radiology
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
153-SP04923
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Poole
Town
Dorset
Salary
£24,465 per annum
Salary period
Yearly
Closing
31/08/2025 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Radiology Clerical Officer

Band 2

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

Join our Radiology Team.  Clerical officer Wanted!

Are you organised, friendly, and looking to start or grow your career in the NHS?  We're looking for a reliable Clerical officer to support our busy Radiology department.

You will play a vital role in:

  *   Booking GP/Outpatient requested X-ray/DEXA appointments

  *   Welcoming patients at reception and supporting front-of-house operations

  *   Managing admin tasks that keep our service running smoothly

This is a great opportunity to work in a small, supportive team where no two days are the same.  If you have strong communication skills and enjoy helping people, we'd love to hear from you!

Why Choose Us?

  *   Enhanced annual leave

  *   Access to health and wellbeing services

  *   Enrolment into our generous NHS pension scheme

  *   NHS discounts at thousands of retailers

  *   Training and development opportunities

  *   Working with a friendly, inclusive team

For further details/informal visits contact:

Tracy Kerrigan-Maddox  Radiology Administration Manager                                 Tel No: 0300 019 2763                                                                           Email: [email protected]

Ellie Masters  Deputy Radiology Administration Manager/Booking Supervisor               

Tel No: 0300 091 8304                                                                                                            Email: [email protected]

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. 

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the post holder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE Grade C or equivalent , including English and Mathematics
  • Ability to manage own workload
  • Ability to work as part of a team
  • Able to work within guidelines and policies
  • High level of accuracy and attention to detail required
  • Clerical experience
Desirable criteria
  • Hospital employment experience
  • Telephone Booking experience
  • Frontline reception expereince

Technical Skills

Essential criteria
  • Computer literate
Desirable criteria
  • Previous experience or interest in IT

Knowledge

Essential criteria
  • Hospital IT systems
Desirable criteria
  • NHS waiting lists

Other

Essential criteria
  • Team player
  • Good verbal communication skills
  • Ability to work under pressure

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Tracy Kerrigan-Maddox
Job title
Radiology Administration Manager
Email address
[email protected]
Telephone number
03000192763
Additional information

Ellie Masters -Deputy Radiology Administration Manager/Booking Supervisor

Email: [email protected]

Telephone No: 0300 019 8304

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