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Job summary

Main area
A5
Grade
Band 2
Contract
Permanent
Hours
Part time - 37.5 hours per week
Job ref
153-ME05395
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Poole hospital
Town
Poole
Salary
£24,465 pa/pro rata
Salary period
Yearly
Closing
11/01/2026 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Housekeeper/Ward assistant A5

Band 2

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

This full time role is an exciting opportunity to join A5 team. As part of this role you will need to provide a food and beverage service to the patients. 

You will be leading in ensuring our patient meals are ordered and supplies of beverages are readily available to our patients.

As part of the Team you will work closely with our nursing teams to ensure that fluids & beverages are recorded for our patients that are having their oral intake monitored.

Daily you will need to check stock and replenish stores on the ward to ensure we have sufficient catering supplies.

The role involves working with our patient group and being an integral part of the wider team on A5

We are looking for a candidate that is able to work on their own initiative, has high standards of customer service and also has excellent communication skills.

The role is working full-time 37 hours per week, 5 days per week Mon-Fri and hours 0700-1500

Base Location: Poole hospital 

 

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.  

 

 Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions. 

 

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Qualifications

Essential criteria
  • Good Standard of General Education

Experience

Essential criteria
  • Customer Care Experience

Technical Skills and Competencies

Essential criteria
  • Basic understanding of nutritional needs and requirements for patient recovery

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Pinki Sharma
Job title
Ward Sister
Email address
[email protected]
Telephone number
0300 019 3126
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