Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 25 hours per week
- Job ref
- 153-SP04433-A
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- UHD
- Town
- Poole
- Salary
- £24,625 - £25,674 pa pr
- Salary period
- Yearly
- Closing
- 14/05/2025 23:59
Employer heading
Elective Admissions Booking Officer - Women's Health
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
The Women's Health team is looking for an enthusiastic and flexible Booking Officer to join their team.
The purpose of the Elective Admissions Booking Officer will be to comply with all administrative procedures associated with the admission of elective, planned, diagnostic and cancer patients in order to contribute to the delivery of waiting time targets for admissions. To provide a high standard of administrative support to the Consultant and his/her team, interacting with other departments, General Practitioners and patients as required. Scheduling and booking Minor Operations Outpatient clinics.
Supporting the Elective Admission Validation and Theatre Schedulers as required and deputising for them in their absence.
Full training will be given on the systems you will be required to use.
Base Location: Poole Hospital
Interview Date: TBA
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Experience
Essential criteria
- Previous clerical experience within a busy office
- Experience of working with members of the public
Desirable criteria
- Experience of working in a hospital or customer service based role
- Knowledge of medical terminology
Qualifications
Essential criteria
- Educated to GCSE Grade C or equivalent, including English and Mathematics
Desirable criteria
- eCamis Trained
Technical Skills Competencies
Essential criteria
- Excellent communication skills
- Confident in the use of IT
- Good organisational skills and ability to prioritise work
Knowledge
Essential criteria
- Knowledge and understanding of data protection and confidentiality
- Understanding the importance of equality and diversity rights
- Ability to interpret and apply policies and procedures
Personal Attributes
Essential criteria
- Good communicator
- Enthusiastic and caring attitude
- Able to work on own initiative and as part of a team
Other Requirements specific to the role
Essential criteria
- Methodical approach to organising work
- Excellent attention to detail
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ivy Dai
- Job title
- Operational Manager for Women's Health
- Email address
- [email protected]
- Telephone number
- 0300 019 7735
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